• Design and build scalable, reliable systems that power our core operations—whether that’s donor platforms, systems that deliver payments directly to recipients, or crisis response tools reaching hundreds of thousands of people globally. • Own end-to-end development of new features and services, from architecture through deployment and monitoring. • Improve our developer workflows by strengthening CI/CD pipelines, reducing manual steps, and increasing test coverage. • Collaborate with cross-functional teams (product, ops, data) to understand real-world needs and ship tools that directly support program delivery in the field.

• Work with development teams and product managers to ideate software solutions • Design client-side and server-side architecture • Build the front-end of applications through appealing visual design • Develop and manage well-functioning databases and applications • Write effective APIs • Test software to ensure responsiveness and efficiency • Troubleshoot, debug and upgrade software • Create security and data protection settings • Build features and applications with a mobile responsive design • Write technical documentation • Keep up-to-date with emerging technologies and industry trends and apply them into operations and activities • Maintain, expand, and scale our application as assigned • Monitor and address operational and security concerns in production systems

• Represents the Application Operations / Development team on all active projects. • Participates in the daily application operations / development stand-up meetings. • Follows established procedures for change management across applications where changes are necessary. • Documents and maintains the application operations / development standard operating procedures. • Write clean, maintainable, and well-documented code that meets the industry standards and best practices. • Identify and troubleshoot issues related to API services, databases, and other backend systems. • Work closely with other engineers and stakeholders to develop and deliver high-quality software solutions • Support assessments of internal systems and process, including revisions or re-design where necessary • Support technology reviews assessing how common code and technologies can work efficiently across service lines • Support continued adoption of cutting-edge technology, through both new offerings and realizing the full value from existing providers and tools • Configure and update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process. • Creates WIKI articles for common processes that are repeated and can be shared with others. • Configure Single Sign On integrations for client builds. • Support the development of product unit tests that will be used for future application regression testing. • Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.

• Design and ship a production-ready pipeline spanning OCR ingestion, structured extraction, LLM-powered reasoning, and clean data output. • Build and iterate on GenAI workflows that are reliable, structured, and integrate seamlessly into the broader system. • Transform noisy, unstructured document data into consistent, queryable schemas. • Craft and refine prompts that make LLM outputs predictable and production-safe. • Extract text, layout, and relationships from PDFs — the foundation of the entire pipeline. • Build services that orchestrate the pipeline, handle file processing, and expose results to downstream consumers.