• Lead end-to-end design processes, from research and ideation to prototyping and final delivery • Create user flows, wireframes, high-fidelity designs, and interactive prototypes • Conduct user research and usability testing to inform design decisions • Collaborate with cross-functional teams to define product strategy and roadmap • Maintain and evolve design systems to ensure consistency and scalability • Advocate for user-centered design principles across the organization • Mentor junior designers and contribute to a strong design culture

• Customer Research: Conduct user interviews, usability testing, and other research methodologies to gather actionable insights and understand client needs. • Prototyping and Experimentation: Rapidly create low-fidelity and high-fidelity prototypes to support discovery and experimentation, facilitating collaboration with PMs and engineers. • Cross-Functional Collaboration: Work closely with product management, engineering, and stakeholders to align design direction and ensure consistent delivery of user-centric solutions. • Tool Utilization: Leverage AI-driven tools and emerging technologies to accelerate design processes and systems development. • Data-Driven Design: Interpret complex data and workflows to create intuitive, user-friendly experiences that simplify intricate concepts for end-users.

• Meet with customers and prospects to better understand their needs and opportunities to delight them • Create product design presentation material that can be evaluated with customers and prospects for input • Partner with Product Management and Engineering to define both a future vision for the product as well as delivering designs the team can use to build features today • Analyze and understand customer product usage and behavior • Work closely with PM and Engineering to deliver high quality feature releases. • Support the creation and documentation of our design system

• Develop UI mockups and prototypes that clearly illustrate how sites function and look like • Create original graphic designs (e.g. images, sketches and tables) • Prepare and present rough drafts to internal teams and key stakeholders • Gather and evaluate user requirements in collaboration with product managers and engineers • Illustrate design ideas using storyboards, process flows and sitemaps • Design graphic user interface elements, like menus, tabs and widgets • Build page navigation buttons and search fields • Identify and troubleshoot UX problems (e.g. responsiveness) • Conduct layout adjustments based on user feedback • Create style standards of fonts, colors and images