• Guide a Team of Support Engineers with Support and Engineering Operations • Deploy Microsoft 365 Environments • Deploy Azure AD Environments • Deploy Advanced Microsoft 365 Services including Compliance and Governance • Architect Office/Microsoft 365 Service Environments • Maintenance of Azure Active Directory environments including Policies • Monitoring of Network and Desktop Environments • Maintaining Desktops, Laptops, Tablets, and Smartphones • Assisting on IT Projects as required • Working with End-Users and Vendors to support applications and environments • Deployment and Management of Microsoft desktop Infrastructure • Routine Maintenance with desktops and end-users • Deployment of end-user Infrastructure • Deployment of Infrastructure improvements on Client environments • Assist in maintaining and deploying other Client applications and environments • Leading initiatives for researching and deploying new applications • Coordinating various IT Operations for Clients • Handling daily support calls which can range from Tier 1 to Tier 3 support requirements. • Provide guidance to your teammates as a member of the team • Working with Client Stakeholders on strategy and vision • Meeting regularly with Clients and attending Client meetings and engaging Executive Management. • Supporting Client initiatives remotely and some on-premise • Routine network maintenance in various Microsoft environments.

• Deploy Microsoft 365 Environments • Deploy Azure AD Environments • Deploy Advanced Microsoft 365 Services including Compliance and Governance • Architect Office/Microsoft 365 Service Environments • Maintenance of Azure Active Directory environments including Policies • Monitoring of Network and Desktop Environments • Maintaining Desktops, Laptops, Tablets, and Smartphones • Assisting on IT Projects as required • Working with End-Users and Vendors to support applications and environments • Deployment and Management of Microsoft desktop Infrastructure • Routine Maintenance with desktops and end-users • Deployment of end-user Infrastructure • Deployment of Infrastructure improvements on Client environments • Assist in maintaining and deploying other Client applications and environments • Leading initiatives for researching and deploying new applications • Coordinating various IT Operations for Clients • Handling daily support calls which can range from Tier 1 to Tier 3 support requirements • Provide guidance to your teammates as a member of the team • Working with End-Users and Vendors to support applications and environments • Working with Client Stakeholders on strategy and vision • Meeting regularly with Clients and attend Client meetings and engaging Executive Management • Supporting Client initiatives remotely and some on premise • Routine network maintenance in various Microsoft environments.

• Lead High-Impact Deployments • Design and deliver secure, scalable post-sales implementations for commercial customers—across AWS, GCP, and Azure • Guide customers through architecture, integration, optimization, and tuning—especially around AI/LLM and RAG use cases • Create reference architectures, onboarding guides, and playbooks that reduce time-to-value and accelerate adoption • Run enablement sessions, whiteboarding workshops, and POCs to maximize customer value and foster long-term partnerships • Solve complex infrastructure and data pipeline issues—ensuring stability, observability, and high performance • Feed customer insights directly to Product & Engineering to shape our roadmap and improve enterprise capabilities

Title: Project Engineer (9 month fixed-term contract) - temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">Bilbao, Spain - temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">Employees work in a hybrid mode - temprop="employmentType">Full-time Job Description: Company Description Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends. Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably. Job Description Position Snapshot: Contract: 9-month fixed-term contract Location: Bilbao, Spain Work setup: During the first half of the assignment the role will be fully on-site, transitioning to a hybrid model in the second half (3 days on site, 2 days remote) This is a key role to provide exemplary levels of service to our customers by managing orders from receipt through to delivery. Work with partners to ensure the customers' requirements are met in full. Ensure that the customer is kept always up-to-updated on order developments whilst managing any issues in a proactive manner. Reporting to the Customers Service Manager, in this role you will work with other departments and suppliers to effectively prioritize and expedite orders through to production release and with the Quality department to resolve and investigate customer quality complaints, ensuring customer expectations are managed through to resolution. In this role you will identify and resolve order queries with customers and ensure that their requirements are correctly interpreted and fully understood, liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements, diligently and accurately carry out contract reviews of customer orders. Qualifications - Bachelor's degree in Engineering or a Higher Education Diploma. - 1-2 years of experience in a similar technical or commercial role (desirable). - Ability to read and interpret engineering drawings. - Strong commercial awareness and confidence using commercial terminology. - Previous experience in Customer Service within a technical or industrial environment. - Knowledge of material pricing and basic revenue forecasting. - Familiarity with Microsoft AX / D365. - Fluent Spanish and upper‑intermediate English (B2+). - Desirable knowledge of electric and pneumatic actuators The Successful Candidate will have: - Strong negotiation skills and confidence dealing with customers and suppliers. - Experience working in manufacturing, engineering or contractual environments. - Good technical understanding of mechanical and electrical actuator products. - Ability to build strong relationships across customers, Sales, Engineering and other internal teams. - High attention to detail, with the ability to work well under pressure and manage multiple tasks. - Excellent communication skills paired with a strong customer‑focused approach. - A proactive, problem‑solving mindset, with the ability to tackle challenges and drive solution