Evaluate and process endorsement change requests while managing policy transactions and maintaining organized electronic files. Support underwriting teams with administrative tasks and ensure clear communication with internal teams and stakeholders.

Title: Client Service Manager - Commercial Insurance Location: Cleveland, Ohio Apply Description The Opportunity: The Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client retention while building long term relationships with our clients. This is a Hybrid role based out of our Cleveland office. In This Role You Will Execute On: - Serve as the lead service contact to clients for assigned book of business. This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs. - Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards. - In collaboration with sales staff, direct onboarding of new clients ensuring client files and agency management system information is thorough and accurate. - Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business. - Maintain and enhance relationships with clients, carrier partners, vendors, internal teams and other stakeholders to strengthen relationships with the Hylant team and promote long term partnerships. - Support business growth through account rounding efforts; assess business and human capital to identify risks or gaps in coverage; identify, design, communicate and implement cost effective Property and Casualty solutions to cover risk appropriately. This includes pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing risk assessment. - Lead Client Engagement Strategy (CES) for assigned clients providing oversight and driving client engagement at a "best practice" level. - Serve as a back-up at all support levels as needed. - Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate. - Perform other duties and special projects as assigned. In This Role You’ll Need: - Bachelor’s degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered. - Three (3) or more years of insurance client service experience. - Active Property & Casualty License - Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook) - CIC or CRM Designation encouraged - Excellent attention to detail, oral and written communication skills - Ability to work well in a team environment. Why Hylant? A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify. #LI-Hybrid

Assess and coordinate Home Care Client services, engage clients and families in care planning, and maintain confidentiality while ensuring compliance with guidelines. Collaborate with multidisciplinary teams to enhance client empowerment and...

Title: Playground Coordinator (Part-time) Location: Memphis United States Job Description: Hourly Rate: $15.94 Works under the direction of the Youth and Family Program Administrator or designee to implement playground activities for children while maintaining a safe learning environment. Coordinates and monitors the facilitating and implementation of daily activities for children ages 6-14 at a free, drop-in playground program. Leads daily activities in arts, crafts, games, sports, drama, etc. Plans, organizes, and schedules playground events and programs to include enforcing rules, evaluating equipment, facility, and rentals. Assists management in overseeing day-to-day operations of the facility for playground operations. Orders supplies and equipment via management. Coordinates the scheduling of all playground activities with parks maintenance to efficiently prepare venues for scheduled activities. Adheres to summer lunch program policies and established guidelines. Determines equipment, material, and facility requirements for activities and ensures timely availability of such resources. Monitors the daily activities daily to ensure children have a well-rounded schedule. Creates and maintains a variety of reports to submit to management. Coordinates playground staff and volunteers involved in facilitating events and programs. Reviews and approves time sheets to submit to management. Provides regular feedback to volunteers and staff regarding activities with direction from management approval. Coordinates with staff in the proper training of safety and security procedures. Responsibilities - Performs additional functions (essential or otherwise) which may be assigned.    TYPICAL PHYSICAL DEMANDS: Must be able to follow oral and written instructions and communicate effectively with staff, children, parents/guardians, and the general public. Must have the capability to respond to emergency situations in a calm, efficient, and responsible manner. Requires the ability to perform tasks of high and heavy performance, to include traversing on uneven and rough ground surfaces, bending, leaping, stooping, or standing for long periods of time. Much be able to lift and carry up to 50 lbs. of moderate or heavy equipment on a consistent basis or up to 100 lbs. with assistance. TYPICAL WORKING CONDITIONS: Work is performed outdoors on a playground environment and often exposed to various weather conditions, including extreme heat, cold, rain, and open water conditions. Qualifications High school diploma or equivalent with three (3) years or more of experience working with children in a recreations, teaching, or day camp environment. Working experience in age-appropriate athletic or social activities preferred. Shelby County Residency Requirement The City Charter requires that City Employees, with the exception of "first responders", must establish residence within Shelby County within six (6) months from their date of employment. Proof of residence will be required at the time of hire. As defined by Tennessee Senate Bill No. 29, "first responder" means paid, full-time law enforcement officers, firefighters, and emergency medical personnel. EEO STATEMENT The City of Memphis is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, national origin, genetic information, protected veteran status, disability, any other characteristic protected by law or other non-merit factors. State and Federal regulations require us to obtain information from each applicant for statistical analysis and reporting of our compliance with fair employment practices. We request your cooperation in completing the following questions. All information which you voluntarily provide is confidential and is used only in accordance with the regulations governing Equal Employment Opportunity and Affirmative Action. It will not be used in any hiring decision. The information will be used and kept confidential in accordance with applicable laws and regulations. Failure to provide information will not subject you to any adverse personnel decision or action. Your cooperation is appreciated.