• Proactively drive business initiatives to acquire new customers and expand Swissbit’s presence in strategic market segments • Identify, qualify, and convert new customer opportunities through targeted outreach, engagement, and value‑focused proposals • Direct and enforce performance standards for independent sales representatives by conducting periodic accountability meetings and driving consistent progress • Manage business opportunities, negotiate contracts, and develop tailored customer strategies • Create account plans, sales forecasts, and conduct regular customer reviews • Build strong relationships at all levels within customer organizations, from engineering to executive • Support new and existing customers with technical advice and commercial negotiations • Collaborate cross-functionally with product management and technical support teams to align roadmaps and customer needs • Monitor market trends and provide competitive analysis and insight to drive strategic decisions

• Own the Expansion Strategy • Master the Renewal Cycle • Partner with Customer Success • Build Executive Relationships • Co-Lead Strategic Reviews • Be the Commercial 'Voice of Customer' • Maintain Commercial Excellence

• Customer support and sales of our products for industrial door safeguarding • Development and support of customer portfolio • Opening up new sales markets • Preparation of offers, budgets and statistics • Preparation and assessment of market analyses • Search for and development of new distribution channels • Travel activity of around 50%

• Own assigned state and ESA territories with a clear perspective on where UnboundEd should—and should not—invest time • Develop and maintain territory plans that identify: • Priority states, ESAs, and intermediaries • Policy, funding, and procurement levers • Key influencers and decision-makers • System-level outcomes UnboundEd can credibly support • Proactively shape opportunities by helping leaders envision GLEAM®-aligned instructional systems, not isolated programs • Serve as an influential external representative of UnboundEd with: • State education agency leaders • ESA executives • Policy advisors, consultants, and trusted intermediaries • Build influence early—well before RFPs, procurements, or formal scopes of work exist • Position UnboundEd as a thought partner and system-level leader, not a vendor • Identify, qualify, and advance strategic opportunities from early influence through close • When alignment exists: • Lead or co-lead partnership conversations • Shape scopes of work, pricing, and partnership structures • Bring opportunities to successful close, directly or in collaboration with internal subject matter experts • Ensure smooth handoffs to delivery and client success teams post-close • Translate external needs into clear internal direction and decision-making • Partner closely with program, research, marketing, and partnerships teams to ensure consistency and credibility • Develop and maintain state/ESA partnership playbooks that clarify who engages, when, and how UnboundEd shows up across complex deals • Lead monthly strategic deal reviews to surface risks, unblock progress, and drive accountability • Other related duties and projects as assigned