• Assist the client by being the point of contact for all communication i.e the phone, email, fax etc. • Duties also include interfacing with client's clients and making follow-up calls. • Preparing correspondence, manage the client's schedule by arranging appointments, travel itineraries etc. • Produce reports for the executive, based on historical references or research, as requested • Keep information confidential and secure through use of backups and appropriate security software • Manage office supply inventory and maintains stock levels to ensure smooth functioning remotely • Maintain and improve office filing system (electronic and paper) remotely • Preparing listing materials and posting property listings • Managing a client database and preparing reports • Represent the executive in their absence by attending meetings remotely and taking notes • Ordering supplies, preparing and distributing marketing materials remotely • Preparing real estate forms and documents • Coordinating showings, assisting at open houses, and obtaining feedback • Assisting with closing processes • Performing other duties as assigned • Maintain professional knowledge levels and skills by attending workshops and following publications

• Market and sell products/services to existing and prospective customers • Establish and maintain positive business and customer relationships • Reach out to customer leads through phone, email as required • Solve customer problems and complaints to maximize satisfaction • Achieve sales targets and outcomes • Collaborate within team members and other departments • Generate reports on new sale, target achievements, issues to the management • Get feedback and improve constantly

• Lead and Manage Pre-Sales Activities: Oversee the development of bids, proposals, and estimates, ensuring accuracy, timeliness, and alignment with client needs and Alithya’s strategic direction; Provide final approval on deliverables before submission. • Strategic Demonstration Oversight: Direct the creation and delivery of product and solution demonstrations, ensuring they effectively showcase Oracle capabilities and Alithya’s unique value; Coach team members on best practices for impactful presentations. • Cross-Functional Leadership: Collaborate with Delivery leadership to ensure project scope, estimates, and proposed solutions are realistic, actionable, and profitable. • Marketing Partnership: Guide the development of marketing content such as blogs, webinars, and conference presentations, ensuring messaging is consistent with Alithya’s positioning and go-to-market strategy. • Thought Leadership and Advisory: Act as a trusted advisor to clients, partners, and internal stakeholders by maintaining deep expertise in Oracle Cloud ERP (Financials and/or Supply Chain) and industry best practices. • Talent Development: Mentor, coach, and develop Solutions Consultants, fostering a high-performance, client-focused culture within the team. • Limited Strategic Consulting Engagements: Participate selectively in high-value consulting activities such as executive workshops, strategic roadmap development, and solution visioning sessions.

• Achieve sales goals by generating new business and cross-selling to existing customers • Identify and qualify leads from various sources • Educate customers on Allstate products that meet their needs • Serve your local community by helping them prepare for life’s uncertainties • Deliver a positive and professional customer experience