• Responsible for meeting and exceeding region targets: OE, margin as sold, pipeline growth, win/loss ratio on pertinent scope of activities for entire region and distribute targets to responsible sales managers • Lead opportunity and/or delegate development sales funnel process from identification through offer development and contract closure. • Lead business development build agreement with local stakeholders • Develop / maintain technical and sales related knowledge to support full region portfolio needs within assigned business segment and product portfolios. • Responsible to support technical questions multiple layers deep while able to easily facilitate and guide interactions between the business segments and the customers during the sales process. • Oversight of Capture Strategy for opportunities including but not limited to identifying bundling opportunities, cross coordination of products to present customer-oriented solutions, and working with Product Management and Account Management to define target price and target costs • Responsible for Negotiations with the client until final contract signature, ensuring proper teamwork and alignment with all relevant WEC teammates including Account Managers, Product Management, Legal, finance, and supporting organizations. • Facilitate negotiations with Consortium partner whenever relevant and alignment with all relevant WEC teammates • Responsible for the management of opportunities and data within the customer relationship management tool for associated opportunities. Distributing targets to sales managers and managing team performance. • Lead LOA and offer processes for significant LOA levels, i.e. > Level 2 within Westinghouse including presentation and obtaining buy-in from WEC key stakeholders to ensure offering meets Westinghouse target objectives and Customer needs.

• Providing leadership to all staff • Optimizing financial operations • Establishing business goals • Ensuring legal compliance • Advising the board on organizational activities • Overseeing and streamlining daily operations • Improving staff performance • Executing special business projects

• Develop and launch innovative programs that incentivize and empower partners to effectively sell and support Sparrow's product. • Create resources, training, and tools that enable channel partners to better represent and sell Sparrow’s offerings. • Drive the adoption of these partnerships, ensuring we’re meeting the expectations of the program and achieving shared revenue goals. • Nurture and build long-term relationships with key brokers, consultants, and other influential channel partners to drive awareness and adoption of Sparrow’s services. • Serve as the primary point of contact for high-value strategic partners, ensuring open lines of communication and mutual growth. • Identify and secure new strategic growth partnerships that will expand Sparrow’s reach and presence in the marketplace. • Collaborate with the leadership team to define and implement strategies for national expansion through channel partners. • Work with cross-functional teams to identify opportunities for product and service enhancements based on partner feedback and market needs. • Set and track performance metrics to evaluate the success of channel initiatives, ensuring alignment with Sparrow’s overall sales and growth objectives.

• To organise, develop, and monitor all operations within the Customer Relations department. • To converse with members / manager of other departments to create an effective strategy in engaging with and maintaining an active client base. • To give advice to the directorial board in relation to the effects of decisions on the organisation in the public eye. • To play an active role within the department, including answering support / sales tickets, assisting other members of staff, and developing an active relationship between the staff team and the public. • To act as a supreme authority on all customer relations related issues.