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Exceptional customer service and business process outsourcing for high-growth companies
Executive Assistant
Location
Philippines
Posted
64 days ago
Salary
0
Seniority
Mid Level
Job Description
Executive Assistant
Peak Support
• Execute high-volume administrative tasks with accuracy and within defined SLAs • Maintain and update internal trackers, databases, and operational reports • Support workflow coordination and case/task follow-through across teams • Ensure documentation completeness, quality, and compliance with process standards • Manage email correspondence, scheduling, and follow-ups with internal and external stakeholders • Assist in process improvement initiatives and operational optimization efforts • Provide cross-functional support during peak periods or changing business needs • Adhere to data security, confidentiality, and compliance requirements
Job Requirements
- 2+ years experience in administrative, operations, or back-office support within a BPO or shared services environment
- Strong English communication skills (written and verbal)
- Advanced attention to detail and time management skills
- Proven ability to multitask in a fast-paced, metrics-driven environment
- Proficiency in Google Workspace / Microsoft Office (Excel required)
- Experience working with CRMs, EMRs, ticketing systems, or workflow tools is a plus
- Healthcare or rehabilitation industry exposure is an advantage but not required
Benefits
- Exceptional service to our clients
- Performance-driven culture
- Work-from-Home PLUS model
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