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The leading Customer Experience Management platform geared towards Arab.
Staff Engineer
Location
Saudi Arabia
Posted
61 days ago
Salary
0
Seniority
Lead
Job Description
Staff Engineer
Lucidya | لوسيديا
• Own and drive architecture integrity • Lead final design and code reviews • Influence cross-team technical direction • Ensure systems meet scale, reliability, and security standards • Drive architectural decisions for high-scale CX SaaS systems • Conduct and sign off on final design and implementation reviews • Build and evolve production-grade backend services using Python or Ruby on Rails • Ensure platform reliability, performance, and security at scale • Partner closely with Product and AI teams to translate product vision into robust systems • Mentor senior and mid-level engineers and elevate engineering standards • Identify and resolve systemic technical risks proactively • Champion engineering best practices across teams • Leverage GenAI developer tools to accelerate delivery and code quality. • Design and deliver scalable, distributed backend systems • Review and approve architecture proposals and critical PRs • Guide teams on microservices and event-driven patterns • Optimize system performance, cost, and reliability • Drive improvements in CI/CD, observability, and DevOps maturity • Support secure, compliant deployments (enterprise-grade expectations) • Collaborate cross-functionally to unblock complex initiatives • Raise the technical bar through coaching and technical leadership
Job Requirements
- 10+ years backend engineering experience in production SaaS environments
- Proven hands-on expertise in Python or Ruby on Rails at scale
- Demonstrated ownership of large-scale distributed systems
- Strong experience with microservices and event-driven architectures
- Deep familiarity with AWS (or equivalent cloud platforms)
- Solid experience with Docker and Kubernetes in production
- Strong command of PostgreSQL and at least one of Redis / Elasticsearch
- Proven record of technical leadership and mentorship
- Excellent communication and stakeholder influence skills
- Practical experience using GenAI coding tools (Copilot, ChatGPT, etc.) to improve engineering velocity
- Preferred (Strong Plus)
- Experience building CX, social listening, or real-time engagement platforms
- Background in high-growth startup environments
- Experience improving DevOps maturity and CI/CD pipelines
- Exposure to observability stacks (Prometheus, Grafana, OpenTelemetry, etc.)
- Public technical writing or open-source contributions
- Experience working in AI-enabled product environments
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