• Create engaging and informative content for various platforms, including blogs, social media, websites, and marketing materials • Design visually appealing graphics and layouts for digital and print media, ensuring brand consistency • Collaborate with the clients to develop content strategies and campaigns • Use Canva to create stunning graphics and presentations • Develop and design PowerPoint presentations for internal and external use • Utilize basic Adobe Software (Photoshop, Illustrator, InDesign) to enhance and edit images and designs • Conduct research to stay updated on industry trends and incorporate relevant topics into content creation • Proofread and edit content to ensure accuracy, clarity, and adherence to style guidelines • Assist in the creation and maintenance of a content calendar to ensure timely delivery of projects

• Develop and create/edit new and existing creatives for multiple mediums such as email, web & e-commerce, social media ads (organic and paid), video editing, point of sale materials, direct mail, print ads, online advertising, billboard, newsletter, event collateral, as well as other mediums • Demonstrate a proven understanding of layout, type and color and ability to take direction to create complete layouts that effectively reflects the brand standards • Support photography art direction, to include stock imagery selection and custom shoot production support • Create layouts while maintaining the corporate identity standards and any third-party brand standards • Collaborate with corporate office and stores to ensure content quality, accuracy, timeliness, appropriateness and adherence to corporate and vendor brand guidelines • Proof artwork and preflight files for release into production while maintaining an updated list of creative deadlines for multiple vendors • The ability to follow and apply brand guidelines • Produce final files that image properly to printer specifications and send to print vendors • Maintain and develop competency and awareness in the latest design trends to provide fresh/new creatives • Prepare files in various forms (eps, tif, pdf, jpg, etc.) as needed • Work with Marketing team to provide digital mock-ups of store signage for new and existing stores, provide print-ready files to printers and update creative files as needed • Collaborate with the copywriters and designers to find engaging creative solutions as directed by the Creative Manager • Partner with graphic coordinator to meet specific requests and deadlines • Being able to collaborate with and work with a team

• Oversee the lifecycle of all client orders on selling platforms we use, from initial order intake to final delivery. • Ensure orders are assigned to the appropriate team members (designers, writers, etc.). • Respond to client inquiries, concerns, and revision requests in a timely and professional manner. • Monitor project timelines and ensure delivery deadlines are met. • Communicate with clients to clarify project requirements and keep them informed about the progress of their orders. • Manage customer expectations, especially in cases where urgent requests or tight deadlines arise. • Provide feedback to team members based on client feedback and revisions. • Handle customer revision requests efficiently and accurately. • Ensure revisions are processed quickly and meet the quality standards. • Review revisions before they are sent to the client, ensuring high-quality results. • Conduct quality checks on all completed work before final delivery to ensure they meet customer expectations. • Collaborate with designers, writers, and other team members to ensure high-quality output. • Help come up with better processes and systems to improve quality work, workflow and deliverables, such as standardizing deliveries and mockups.

• Creating digital and print promotional material events • Maintaining & organizing photo library • Working on social media & content channel graphics and conceptualization • Supporting social media management, engagement and community building • Assisting the team with any and all needs (we are a family and we help each other out)