At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. **Candidates that exceed the minimum qualifications may be considered for a higher level position.** **Ideal candidate will be located in Kansas or Oklahoma** Essential Functions: - Selects, grows, and maintains a profitable book of business for assigned territory within underwriting authority. - Evaluates complex accounts, such as different business operations, multiple lines of business or special pricing requirements, for risk selection and pricing purposes. - Analyzes exposure, company and branch risk appetite, account premium and loss history, financial data, line(s) of business, price guidance, motor vehicle records, online sources of information, reports from premium audit or risk improvement and other relevant information to underwrite policies. - Offers appropriate coverage for exposures. - Maintains proper file documentation in connection with accounts. - Develops and fosters agency relationships. - Educates agents on EMC products, underwriting appetite, systems, and services. - Visits agencies to discuss accounts and provide agents with updates at EMC. - Communicates with agents proactively. Identifies opportunities and potential barriers within agency relationships. - Collaborates with marketing representatives to ensure agents receive excellent customer experiences, responsiveness, and select EMC as their insurer of choice. - Effectively explains decisions to accept or reject a risk to agents. - Coordinates with marketing and branch management in the agency planning and review processes. - Monitors progress of assigned agents and guides agents in achieving annual goals. - Seeks feedback from agents and takes action to improve their experience and grow strong books of business. - Researches industry changes, competition, target markets and new products. - Answers questions, shares recommendations for complex situations and explains rationale for recommendations for less experienced underwriters. Education & Experience: - Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience - Three years of experience in commercial lines underwriting - Insurance designations, such as CPCU preferred Knowledge, Skills & Abilities: - Strong knowledge of underwriting and risk analysis - Excellent problem-solving skills and the ability to make sound decisions - Ability to work effectively with others, as well as independently - Ability to maintain high standards of professional competence - Strong customer service skills - Strong computer skills, including knowledge of Microsoft Office and social media - Ability to work on multiple projects while meeting deadlines - Ability to effectively communicate products, procedures, business planning and system information necessary to positively influence production within assigned territory - Strong written and verbal communication skills, including the ability to speak in front of others - Strong presentation skills preferred - Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards required if traveling The hiring salary range for this position will vary based on geographic location, falling within either of the following: $78,726 - $108,771 or $87,008 - $119,646A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers. Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles.

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. **Ideal candidate will be located in Kansas or Oklahoma** Essential Functions: - Completes underwriting trainings and learning courses - Shadows experienced underwriters to learn risk appetite and gain experience in developing agency relationships - Under close supervision, evaluates basic accounts for risk selection and pricing purposes - Analyzes information to underwrite policies - Communicates with agents and provides updates on accounts - Collaborates with marketing representatives to learn about providing agents with good customer experiences - Attends peer training sessions, corporate workshops, and learning courses to enhance underwriting knowledge and skills. Education & Experience: - Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience - Insurance designations, such as AINS, AU, CIC or CPCU preferred Knowledge, Skills & Abilities: - Basic knowledge of underwriting and risk analysis preferred - Good problem-solving skills and the ability to make sound decisions - Strong customer service skills - Ability to work effectively with others, as well as independently - Ability to maintain high standards of professional competence - Good computer skills, including knowledge of Microsoft Office and social media - Ability to work on multiple projects while meeting deadlines - Good written and verbal communication skills - Good negotiating skills preferred The hiring salary range for this position will vary based on geographic location, falling within either of the following: $51,201 - $70,730 or $56,581 - $77,796A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers. Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles.

• Review decisions and final modification calculations completed by Underwriters. • Check files for completeness and accuracy. • Ensure files are structured and saved based on company policies and procedures. • Ensure Fiserv tasks are completed correctly. • Track errors and/or issues to identify trends and training opportunities. • Provide error reporting to management to assess potential process changes to streamline and improve results. • Provide training to incoming new hires. • Serve as a leader to peers and assist supervisor and manager on special projects.

Role Description Symetra’s Individual Life Division is seeking a collaborative and results‑driven Manager, Life Underwriting to lead a team supporting our National Marketing Organization (NMO) partners. This role is ideal for an experienced underwriting leader who is passionate about people development, customer experience, and business growth—especially within digital and modern underwriting environments. As Manager of Life Underwriting, you will lead and develop a team of underwriters supporting core life insurance products, including Symetra’s award‑winning Swift Digital application process. You’ll balance technical expertise with people leadership, ensuring profitable growth, strong partner relationships, and a high‑quality customer experience. What you will do - Lead and develop underwriters - Hire, train, coach, and develop a high‑performing underwriting team. - Serve as an escalation and referral resource, applying advanced underwriting judgment and authority. - Provide regular feedback, coaching, and performance guidance to support individual and team growth. - Drive underwriting quality and results - Analyze underwriting data, key metrics, and business trends to identify improvement opportunities. - Recommend and implement action plans that support profitable, compliant, and customer‑focused outcomes. - Review complex cases and recommend appropriate coverage, pricing, and alternatives. - Build strong partnerships - Develop trusted relationships with brokers, NMOs, and internal partners. - Collaborate across teams to support business development, retention, and service excellence. - Ensure compliance and consistency - Maintain adherence to regulatory requirements, underwriting guidelines, and internal standards. - Conduct audits, reviews, and quality checks to ensure accuracy and consistency. Qualifications - 6+ years of Life underwriting experience. - Prior leadership or team lead experience guiding professionals through complex, customer-focused work preferred. - Strong underwriting judgment, analytical skills, and attention to detail. - Passionate about coaching, mentoring, and developing people. - Organized, adaptable, and comfortable managing multiple priorities. - Clear, confident communicator who builds trust and collaborates effectively. - Willingness and ability to travel periodically for business needs and leadership development activities. - College degree preferred, high school diploma required. Requirements - All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra’s corporate headquarters in Bellevue, Washington. - Symetra covers all travel and accommodation expenses. Benefits - Flexible full-time or hybrid telecommuting arrangements. - Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%. - Paid time away including vacation and sick time, flex days and ten paid holidays. - Give back to your community and double your impact through our company matching.