• Iterating with UX designers to transform use cases into UX/UI prototypes. • Breaking down release milestones into high-level execution plans. • Writing highly detailed troubleshooting articles that are the core of our Knowledge Base. • Defining the granular tasks needed by engineering to implement releases. • Reviewing and accepting engineering work, ensuring it meets all of your requirements.

• Design analytical models that represent how core business processes operate across Oak Street Health. • Translate complex operational systems into structured, reusable analytical frameworks that support measurement, forecasting, and decision making. • Build and maintain Power BI semantic models that expose consistent metrics and business definitions across the organization. • Investigate operational data sources to understand how the business actually functions and identify opportunities to improve measurement and transparency. • Partner with data engineering, analytics engineering, product, and operational teams to inform upstream data requirements needed to support robust analytical models. • Contribute to the development of analytics-ready datasets and semantic models that can support advanced analytics, machine learning, and AI-driven decision support. • Develop analytical artifacts including models, metric frameworks, and reports that help the organization monitor performance and identify opportunities for improvement.

• Analyze and understand the workflow and operational processes within healthcare provider organizations, such as hospitals or clinics. • Identify pain points, inefficiencies, and opportunities for technology-driven improvements. • Understand healthcare domain and demonstrate familiarity with healthcare systems, standards (e.g., HL7, FHIR), regulatory requirements, interoperability, and healthcare workflows to create solutions that address the specific needs of healthcare providers. • Collaborate with stakeholders, including healthcare professionals and IT teams, to design and architect technology solutions that streamline and optimize provider workflows. • Provide guidance and technical leadership to development teams, ensuring adherence to architectural principles and best practices. • Engage with healthcare professionals and other stakeholders to gather detailed requirements for technology solutions. • Collaborate with clients, business stakeholders, and technical teams to gather requirements and define solution architectures that address functional and non-functional requirements. • Work closely with development teams and IT departments to ensure successful implementation and integration of the proposed technology solutions. • Collaborate with data integration specialists and IT teams to establish seamless data exchange between various systems and applications involved in provider workflows. • Ensure that the technology solutions are designed with a user-centric approach. Focus on usability, intuitive interfaces, and efficient interaction patterns to support healthcare professionals in their daily tasks and enhance overall workflow efficiency. • Stay updated with healthcare regulations, such as HIPAA, and ensure that technology solutions adhere to privacy and security standards. • Collaborate with cross-functional teams, including healthcare professionals, administrators, and IT departments, to ensure alignment and buy-in for proposed technology solutions. • Communicate effectively and manage expectations throughout the project lifecycle. • Lead the design, development, and implementation of healthcare IT solutions

• Consult clients in the design of Application Architectures and Landscapes based on Cloud, Hybrid and on-premise SAP solutions; • Lead SAP Roadmap and Architecture projects or work streams; • Evaluation of business requirements and the identification of relevant solutions, capabilities and best practices; • Analyzing Application and IT Architectures utilizing industry standard tools and frameworks; • Sparring partner for the client and project management responsibilities.