• Act as a strategic partner to the sales team post-sale, supporting account continuity while enabling sales to focus on new opportunities • Lead the technical deployment of the Upwind platform post-sale, ensuring smooth and successful onboarding and deployment of new capabilities • Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience • Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions • Partner with sales during renewals and expansion to align technical planning with customer needs and drive value • Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the Upwind platform • Understand and advocate for your customers needs cross functionally (i.e. Product Management and Technical Support)

• The Hardware Security Module engineers are responsible for developing the secure software at the core of the Anchorage Digital Platform. • We’re a group of engineers that are embedded in cross-functional teams to move fast to support the services built around us. • We win by working in concert with the rest of the engineering team to deliver a great customer experience.

• Develop and implement high-quality, secure code for cryptographic controls throughout our infrastructure. • Review code throughout the technology stack and help engineering teams resolve issues related to security guardrails. • Foster an efficient testing culture while reducing technical debt and unnecessary processes. • Build robust, resilient components that are easily integrated by other teams to ensure asset and data security. • Develop and maintain threat models for cryptosystem guarantees, both internal and external. Monitor technical debt and proactively identify areas for improvement. • Lead or substantially contribute to medium and large Security Team initiatives with minimal oversight. Coordinate team members across engineering boundaries and drive projects from inception to completion. • Break complex projects into manageable tasks with accurate time and scope estimates. Present options clearly, analyze tradeoffs thoroughly, and provide well-reasoned priority recommendations. • Deliver work that aligns with departmental objectives, subject to review upon completion. Take ownership of tactical business targets that affect team performance. • Understand and help implement the company's strategy by participating in planning and defining the Security Team's strategic goals in alignment with Anchorage Digital's overall objectives. • Stay alert to emerging company objectives and industry trends that could affect organizational success. • Consider security holistically across the entire product ecosystem while fostering a security-first company culture. • Balance speed of delivery with careful planning and precision. • Share knowledge broadly across the team while preventing single points of failure. • Mentor and guide engineers throughout the Engineering team. Help them understand security's impact on Anchorage Digital's strategic goals, enabling them to develop new technologies and services safely with appropriate oversight. • Collaborate across teams to solve problems, review specifications, and engage in technical discussions. Communicate insights and recommendations clearly to improve processes and address technical debt. • Demonstrate empathy by understanding others' context, needs, motivations, and concerns—adapting communication style to maximize effectiveness.

• The Hardware Security Modules engineers are responsible for developing the secure software at the core of the Anchorage Digital Platform. • We’re a group of engineers that are embedded in cross-functional teams to move fast to support the services built around us. • We win by working in concert with the rest of the engineering team to deliver a great customer experience. • We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Hardware Security Modules role: