Upwind Security logo
Upwind Security

Cloud Security Happens at Runtime.

Technical Account Manager

Security EngineerSecurity EngineerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

59 days ago

Salary

0

Seniority

Senior

Job Description

Technical Account Manager

Upwind Security

• Act as a strategic partner to the sales team post-sale, supporting account continuity while enabling sales to focus on new opportunities • Lead the technical deployment of the Upwind platform post-sale, ensuring smooth and successful onboarding and deployment of new capabilities • Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience • Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions • Partner with sales during renewals and expansion to align technical planning with customer needs and drive value • Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the Upwind platform • Understand and advocate for your customers needs cross functionally (i.e. Product Management and Technical Support)

Job Requirements

  • 3+ years in customer-facing roles in SaaS, with experience in Technical Account Management, Solution Architecture, or similar roles
  • Strong technical background in cloud infrastructure (AWS, GCP, Azure), cybersecurity, or DevOps
  • Excellent communication, problem-solving, and relationship-building skills
  • Experience leading technical projects, managing cloud deployments, and driving feature adoption
  • Strategic mindset with the ability to align technical solutions to business goals
  • Relevant certifications in cloud or security (preferred)

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