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Sales Support Representative
Location
Tennessee
Posted
80 days ago
Salary
$18 - $29 / hour
Seniority
Junior
Job Description
Sales Support Representative
Ferguson
• Make a high volume of outbound phone calls to consumers who submitted a web form for information • Schedule in-home sales visits for the Sales Closer • Occasionally receive inbound phone calls for the same purpose • Follow a systematized sales process designed to convert leads into in-home sales opportunities • Listen and understand the consumer’s needs, ask probing questions, and overcome objections • Ensure quality assurance throughout the lead-setting process • Collaborate with others and understand geography and lead-setting skills
Job Requirements
- Experience working in a modern contact center is a must
- Proven track record of success in selling over the phone
- Consultative sales or lead-generation experience
- Exhibits superior technical skills
- Ability to task switch between omni channel contact center software, a CRM, mapping tools, and Microsoft Office
- Excellent verbal communication skills
- Strong grammar, spelling, and written skills
- Strong understanding of North American geography
- Comfortable with coaching in an individual or team setting
- Ability to multi-task across multiple software platforms
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
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