Date Posted: 2026-03-23Country: United States of AmericaLocation: OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA Location: Farmington, CT/London, UK (remote based) This role is remote based, with the expectation of overlapping at least four (4) hours per workday with U.S. Eastern Time to enable effective collaboration with global and U.S. based partners. Preference will be given to candidates located near an Otis country office in EMEA (London, Madrid, Paris, Milan, Berlin) or the AMER regions (Farmington, Palm Beach, FL, Atlanta, GA, Chicago, IL, Sao Paulo, Brazil), to support periodic in-person collaboration, regional engagement, and time zone alignment. Even for remote based positions, we have to select one or two locations for the Workday post. Role Overview: The Social Impact Senior Specialist plays a hands-on role in delivering and evolving Otis’s global social impact programs that create shared value for the business, colleagues, and communities worldwide. The role sits within the Social Impact Center of Excellence (CoE) in the Global Communications function and works closely with regional partners, nonprofit organizations, third-party providers, and cross-functional stakeholders to ensure programs are well executed, well governed, and engaging. Reporting to the Vice President, Social Impact, and working closely with the Director, Social Impact, this position offers the opportunity to drive meaningful programs end-to-end while helping colleagues make a positive difference where they live and work. The role combines program management, collaboration, and consistent, impactful, and creative communications in a highly visible, dynamic and purpose driven environment. As part of the Social Impact Center of Excellence (CoE—the team that sets the company’s shared strategy and provides tools that help our global teams bring our social impact programs to life —the Senior Specialist is responsible for the following: - Support the day‑to‑day management of global social impact programs, ensuring activities are well coordinated, on schedule, and aligned with program objectives. - Advance youth STEM learning and community programs, including Made to Move Communities™ and Little Engineers, through scheduling, materials and content readiness, milestone tracking, and volunteer training and support. - Coordinate colleague volunteering and giving initiatives by managing logistics, maintaining program tools (e.g., volunteer and giving platforms) and resources, and responding to inquiries from colleagues and nonprofit partners. - Lead core operational processes, platforms, and third‑party relationships supporting colleague giving and disaster relief programs, including day‑to‑day administration and cross-functional coordination. - Maintain and continuously improve program resources (e.g., templates, playbooks, FAQs, slide decks) to enable consistent global execution while allowing for local adaptation. - Draft clear, engaging internal communications, in collaboration with the Internal Communications CoE and regional communicators, which recognize colleague participation and share impact stories. - Track program activity, milestones, and results, contributing to dashboards and reports that demonstrate progress and impact to leadership. EXPERIENCE AND KEY QUALIFICATIONS What you will need to be successful: The preferred applicant possesses over three years of experience in Corporate Social Responsibility (CSR), social impact, or change management projects. The Social Impact Senior Specialist is a key contributor to the Social Impact CoE and serves a front-line support to internal and external stakeholders This colleague is passionate about creating shared value – delivering business value while addressing community need – and a skilled hands-on contributor. - Bachelor’s degree in a related field (e.g., business, communications, sustainability, nonprofit management) or equivalent relevant experience. - Proven track record of coordinating programs/projects with multiple stakeholders, timelines, and operational detail. - Strong organizational and execution skills, with the ability to manage multiple priorities and deliver accurate, timely outputs. - Clear written and verbal English communication skills, including the ability to create practical resources and updates for varied audiences. - Comfort working across time zones in a remote or hybrid setting. - Demonstrated ability to operate with initiative and sound judgement in ambiguous environments. Preferred qualifications include: - Proven track record of supporting global colleague engagement programs (volunteering, giving, disaster relief assistance) and/or administering matched giving or volunteer engagement platforms (e.g., Benevity). - Experience developing or improving scalable program resources—including toolkits, templates, workflows, playbooks, or governance materials—to support consistent global delivery. - Working knowledge of ESG concepts and commonly used ESG ratings frameworks, or surveys. - Proficiency in one or more languages in addition to English, combined with demonstrated cultural awareness and the ability to work effectively across diverse geographies. - Experience developing or improving scalable program resources—including toolkits, templates, workflows, playbooks, or governance materials—to support consistent global delivery. The United States salary range for this role is $90,000-$110,0000. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms

As a Remote Customer Service Specialist at Community Health Systems (CHS) - Shared Services Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including: - Paid Time Off (PTO) - Comprehensive Health Benefits - Medical, Dental & Vision - 401k with company match - Tuition reimbursement The Remote Medical Customer Service Specialist serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns. Essential Functions - Responds to customer inquiries through phone, email, chat, or other communication channels, providing accurate and timely information. - Clarifies and resolves customer issues by identifying their needs, determining root causes, and implementing effective solutions. - Escalates complex or unresolved issues to appropriate team members or departments, ensuring prompt follow-up and resolution. - Provides triage support for common issues related to platforms, applications, and back-office processes. - Documents all interactions accurately and thoroughly in the customer relationship management (CRM) system, ensuring detailed records of inquiries and resolutions. - Adheres to quality standards and key performance indicators (KPIs), including productivity, response times, and customer satisfaction ratings. - Delivers exceptional customer service by maintaining professionalism, patience, and a customer-focused attitude in all interactions. - Contributes to a team-oriented work environment by sharing insights, offering assistance, and collaborating effectively with peers and supervisors. - Performs other duties as assigned. - Complies with all policies and standards. - This is a fully remote opportunity. Qualifications - H.S. Diploma or GED required - Associate Degree or some college coursework in a related field preferred - 1-2 years of customer service experience required, preferably in a call center or help desk environment required - Familiarity with CRM software and customer service tools preferred Knowledge, Skills and Abilities - Strong verbal and written communication skills, with the ability to clearly convey information and resolve customer concerns. - Proficient in using computer systems, including Microsoft Office Suite and CRM platforms. - Excellent problem-solving and critical-thinking abilities. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Detail-oriented with a strong focus on accuracy and quality. - Demonstrated ability to work independently and as part of a team. - Strong interpersonal skills and the ability to build rapport with customers and colleagues. We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with a high employer contribution · - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in El Paso, TX or La Cruces, NM in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities: - Clinical Interface: Acts as a senior clinical interface between the medical community and the business. - Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly. - Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage. - Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. - Sales Support: Provides additional back-up support to Cardiac Rhythm Team in the following areas: - Sales support - Regional training seminars - Clinical studies/data collection - Trouble Shooting - New product in-service training to physicians, nurses and sales representatives - Mentors and provides leadership for less experienced Clinical Specialists - Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management. Required Qualifications - Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. - 4+ years of related experience or a program certification from an accredited cardiac training program. - Must have certifications in CRM products. - Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. - Familiarity with cath lab and operating room procedures and protocol - Demonstrate advanced knowledge of cardiac pacing systems. - Must apply engineering skills and abilities to interpret and solve complex clinical problems. - Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively. - Must be detail-oriented and capable of working independently. - Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently. - Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $78,000.00 – $156,000.00In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRM Cardiac Rhythm Management LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

• Provide customer service over phone and/or email • Help customers with their pre-sales queries • Contact both new and existing clients and prospects to keep warm business leads • Answer pre-sales questions from customers, educating them about products and services • Work closely with Account/Sales Manager to close deals and expand clients’ business • Make outbound phone calls to customers that want to cancel their Service Agreement