• Participate in defining application solution architecture and support technical decisions. • Ensure technical solutions are aligned with business strategy. • Analyze business requirements and translate them into clear, structured functional specifications. • Write and decompose epics and user stories, detailing acceptance criteria. • Refine functional and technical solutions together with cross-functional teams. • Identify dependencies and risks, anticipate potential technical issues, and propose alternatives. • Perform troubleshooting and root cause analysis to resolve incidents. • Support the definition of acceptance criteria and the planning of integrated tests and UAT. • Participate in Discovery phases, estimations, and refinement ceremonies. • Manage and prioritize the backlog in collaboration with the Scrum Master. • Navigate the end-to-end pipeline to analyze logs, integrations, and technical validations. • Align deliveries, objectives, and metrics with technical and non-technical stakeholders. • Work on cross solutions involving multiple integrated systems.

• Build and maintain Power BI dashboards for executive, strategic, and operational audiences (freight, warehousing/3PL, trade compliance) • Define and maintain KPI dictionary and reporting governance (definitions, owners, refresh cadence, exception handling) to support a single source of truth • Trade compliance analytics and dashboards: broker performance, clearance cycle time, holds/exams, documentation defects, entry accuracy, and duty/fee leakage • Develop lane profiles and cost-to-serve/should cost models; support transportation and 3PL RFPs (bid normalization, market comparative benchmarks, award scenarios) • Collect and normalize supplier non-managed freight data and incoterms; identify opportunities to convert lanes to managed freight and improve compliance to routing guidance • Build total landed-cost models incorporating freight, accessorial, duties/taxes/fees, brokerage, and cycle-time impacts • Support freight controls: accessorial leakage analysis, invoice integrity checks (rate conformance), and claims reporting/recovery tracking • Consolidate and validate data from carriers, 3PLs, brokers/forwarders, suppliers, and internal systems (ERP/Finance) into trusted datasets • Support API/EDI integration efforts by defining requirements, mapping fields, and validating test outputs to automate data flow • Process development: draft and standardize SOPs/playbooks (routing guide, escalation, claims, broker governance, QBR templates) and support rollout • Program support: maintain action logs, milestone tracking, and project performance dashboards for logistics initiatives

• Conduct assessments of medical services to validate their appropriateness using established criteria and guidelines, ensuring the medical necessity of treatments (e.g., CMS, Milliman Care Guidelines, InterQual, or health plan specific guidelines/criteria). • Examine and evaluate patient records to verify the quality of patient care and the necessity of provided services. • Offer clinical expertise and serve as a clinical reference for non-clinical staff members. • Input and manage essential clinical details within various medical management platforms. • Keep up-to-date with regulatory prerequisites (such as URAC) and state standards for utilization review. • Apply clinical reasoning to determine the suitable evidence-based guidelines. • Foster efficient and high-quality patient care by effectively communicating with management teams, physicians, and the Medical Director.

• Evaluar las solicitudes de crédito de acuerdo con las políticas de Bold • Analizar la situación financiera de clientes en proceso de reestructuración de deudas • Apoyar la construcción de reportes e indicadores de cartera • Determinar niveles de riesgos y emitir recomendaciones para la aprobación y rechazo de solicitudes • Sugerir mejoras en los procesos de evaluación crediticia.