Role Description We are looking for motivated and adaptable pharmacists to join our Bank team, particularly to support the safe delivery of systemic anti‑cancer therapy (SACT). This element focuses on the clinical screening of SACT prescriptions using the electronic prescribing system, Chemocare, and can be carried out remotely, offering flexibility while contributing to a highly specialist area of practice. As a Bank Pharmacist, you will: - Provide expert pharmaceutical advice to healthcare professionals and patients. - Promote safe, evidence-based and cost-effective use of medicines in line with the HDUHB Formulary. - Ensure patient-centred care. Key responsibilities include: - Deliver high-quality, patient-centered pharmaceutical care. - Provide expert advice on the safe, effective, and evidence-based use of medicines to prescribers, healthcare professionals, and patients. - Support dispensary services, including clinical screening, and ensuring compliance with legal and professional standards. - Maintain accurate records and documentation in line with professional and organisational standards. Qualifications - Registered Health Care professional. - Ability to communicate in Welsh is desirable. Requirements - Motivated and adaptable. - Experience in clinical screening of prescriptions. - Understanding of the HDUHB Formulary. Benefits - Flexible working arrangements. - Support for bilingualism and Welsh language skills. Company Description Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. - Over 13,000 staff providing primary, community, in-hospital, mental health, and learning disabilities services. - Partnerships with local authorities and various sectors, including volunteers. - Services provided in four main hospitals and five community hospitals. - Numerous general practices, community pharmacies, and mental health services.

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: - Deliver outstanding customer support via chats, emails and tickets; - Managing troubleshooting processes, handling escalations, and backlog maintenance; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with other teams. What you need to succeed in this role: - Native Spanish and excellent English skills (at least C1 for both spoken and written); - Technical Support experience; - Proficient in Windows, Linux, and MacOS, including fundamental diagnostic commands; - Software troubleshooting and ability to handle and analyze log files; - Knowledge in cybersecurity and fundamental understanding of vulnerability management concepts (e.g., CVEs, risk scoring, false positives); - Knowledge of APIs and Webhooks for troubleshooting connection issues; - Ability to read and interpret scripting logic (e.g., Bash, PowerShell) and understand execution errors; - Experience with ticketing systems (e.g., HubSpot, Jira); - Ability to quickly learn the product ecosystem and follow precise procedures; - Experience writing professional, well-structured notes on support cases; - Strong analytical thinking and research skills; - Willingness to work a flexible schedule; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: - Deliver outstanding customer support via chats, emails and tickets; - Managing troubleshooting processes, handling escalations, and backlog maintenance; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with other teams. What you need to succeed in this role: - Native Spanish and excellent English skills (at least C1 for both spoken and written); - Technical Support experience; - Proficient in Windows, Linux, and MacOS, including fundamental diagnostic commands; - Software troubleshooting and ability to handle and analyze log files; - Knowledge in cybersecurity and fundamental understanding of vulnerability management concepts (e.g., CVEs, risk scoring, false positives); - Knowledge of APIs and Webhooks for troubleshooting connection issues; - Ability to read and interpret scripting logic (e.g., Bash, PowerShell) and understand execution errors; - Experience with ticketing systems (e.g., HubSpot, Jira); - Ability to quickly learn the product ecosystem and follow precise procedures; - Experience writing professional, well-structured notes on support cases; - Strong analytical thinking and research skills; - Willingness to work a flexible schedule; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: - Deliver outstanding customer support via chats, emails and tickets; - Managing troubleshooting processes, handling escalations, and backlog maintenance; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with other teams. What you need to succeed in this role: - Native Spanish and excellent English skills (at least C1 for both spoken and written); - Technical Support experience; - Proficient in Windows, Linux, and MacOS, including fundamental diagnostic commands; - Software troubleshooting and ability to handle and analyze log files; - Knowledge in cybersecurity and fundamental understanding of vulnerability management concepts (e.g., CVEs, risk scoring, false positives); - Knowledge of APIs and Webhooks for troubleshooting connection issues; - Ability to read and interpret scripting logic (e.g., Bash, PowerShell) and understand execution errors; - Experience with ticketing systems (e.g., HubSpot, Jira); - Ability to quickly learn the product ecosystem and follow precise procedures; - Experience writing professional, well-structured notes on support cases; - Strong analytical thinking and research skills; - Willingness to work a flexible schedule; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.