• produces a wide range of projects for internal audiences • handles edits and revisions • problem-solving situations and manages high interactions with business partners that require independent initiative and judgment • entails accessing and managing electronic files appropriately for edits and revisions • requires high interaction and collaboration with other members of the internal Creative Services Team (to include but not limited to Client Services, Designers, Writers and Project leads for requests) • Requires flexibility with project scheduling, project problem solving and edits in a fast-paced environment with tight deadlines • Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques • works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge • Looking for a team player with initiative to proactively engage in projects, solve problems and get the work done to meet the team and business's needs.

• Develop design concepts and space plans based on client needs and preferences • Select and source materials, furniture, and accessories for interior spaces • Create 2D and 3D renderings to visualize design concepts • Coordinate with architects and contractors to ensure design plans are implemented correctly • Manage project timelines and budgets

• Take the front seat on learning initiatives by leading project plans/timelines, discovery, decision-making, and execution. • Design and develop high-quality learning experiences across formats (eCourses, videos, job aids, virtual or in-person live event materials, and in-app performance support). • Own the evaluation strategy for learning solutions by defining success measures, collecting learner feedback, customer input, and utilization data. • Contribute to the evolution of learning design practices by applying new approaches, tools, and templates to improve the quality, relevance, and effectiveness of learning solutions.

• Take the front seat on learning initiatives by leading project plans/timelines, discovery, decision-making, and execution. • Partner closely with Product, Customer Success, Customer Support, Professional Services, and other SMEs to understand customer workflows, business goals, and learner needs while negotiating scope and content accuracy. • Diagnose adoption and enablement gaps, define desired outcomes, and translate insights into prescriptive workflow-based learning journeys. • Design and develop high-quality learning experiences across formats (eCourses, videos, job aids, virtual or in-person live event materials, and in-app performance support). • Own the evaluation strategy for learning solutions by defining success measures, collecting learner feedback, customer input, and utilization data, then analyzing results to identify what’s working and what needs to change. • Contribute to the evolution of learning design practices by applying new approaches, tools, and templates to improve the quality, relevance, and effectiveness of learning solutions.