• Create high-quality work that will delight our users, meet company objectives, and reinforces our brand • Collaborate with ease with Design, Product, and Development teams that are spread all across the world • Mentor junior-level UX designers and work with leadership to evolve our process, tools, and systems to ensure we’re creating great, consistent work • Write documentation and usage guidelines for components within the system • Stay up-to-date on the latest and greatest design principles and trends — and can translate them into exceptional work • Manage medium to large-scale projects independently • Thrive on feedback and effectively communicate your reasoning behind any chosen design approach

• Take full ownership of UX, design quality, and user journeys across the product. • Define and enforce a clear, scalable design system. • Lead and manage designers and frontend engineers involved in UI/UX work. • Turn UX into a measurable growth lever, improving activation, retention, and conversion. • Work closely with Product and Growth to design and optimize funnels, onboarding, and monetization flows. • Establish a structured approach to UX research, including defining research priorities, running surveys and interviews, and extracting actionable insights. • Take ownership of data-driven UX decisions: analyze product analytics, identify patterns and friction points, define hypotheses and experiments. • Proactively request and define new analytics/reporting needs with the data team. • Audit and continuously improve the end-to-end user journey — from acquisition to retention.

UI/UX Designer Are you a talented designer with a passion for product management? Do you thrive in fast-paced, ever-changing environments where your ideas can shape real impact? If so, we want you on our team! Join Codekeeper and bring your creativity, vision, and drive to a role where every day presents new challenges and opportunities to make a difference. Applications are open for the next two months ! About the Role As a designer, your main focus will be transforming customer needs into user journeys and creating visually appealing and intuitive interfaces. Your design skills will play a pivotal role in turning ideas into tangible products that our development team will bring to life. What You’ll Be Doing - Translate customer needs into user journeys and design beautiful and intuitive interfaces. - Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences. - Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows. - Create visual assets and document design guidelines for implementation. - Present and effectively communicate designs and deliverables to peers and executives. Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. 🌐 codekeeper.co What You Can Expect - Passionate and fun-loving colleagues - Startup mindset with ample opportunities for growth - Regular team activities and gatherings - Comprehensive onboarding process with a dedicated ramp-up period - A supportive team that values open communication and direct feedback - A chance to excel in your career and make a difference About You - Proficient copywriting skills in English. - Strong understanding of color theory and typography. - Ability to thrive in a fast-paced, deadline-driven environment. - Dedication, enthusiasm, and a sense of humor. - Access to a Mac with Figma (or preference for this design tool). Additional Requirements - Analysis of user journeys. - Working with design systems and symbol libraries. Additional Info - Remote (#LI-Remote) - Join us to shape the future of software escrow! How to Apply Please send an application that speaks directly to how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours. Address some of the work we do. Introduce yourself as a colleague. Feel free to respond in either Dutch or English.

Team Summary: The Learning Design & Technology team is a collaborative group dedicated to designing impactful, workflow‑based learning experiences that drive customer confidence, adoption, and value. The team partners closely with Product and customer‑facing teams to shape learning journeys that support customers from implementation through ongoing use. By combining strong learning design practices with scalable technology and data, the team ensures learning is intentional, measurable, and continuously improved. Job Summary: The Learning Designer leads end‑to‑end learning design for PointClickCare customers, partners, and internal product education across all customer segments, including Senior Care, Practice Groups, and Payer, Provider & Convener. This role partners directly with Product SMEs and customer-facing teams to diagnose adoption and enablement needs, define success metrics tied to customer outcomes and time-to-value, and recommend a prescriptive learning approach aligned to customer workflows. The Learning Designer designs and develops engaging, accessible learning experiences using modern visual design and AI-enabled tools, and owns the evaluation of artifacts by continuously measuring impact and iterating with Learning Technology Specialists and business partners to tell the story of learning value. Key Responsibilities - Learning strategy, discovery, & initiative ownership: Take the front seat on learning initiatives by leading project plans/timelines, discovery, decision-making, and execution. Partner closely with Product, Customer Success, Customer Support, Professional Services, and other SMEs to understand customer workflows, business goals, and learner needs while negotiating scope and content accuracy. Diagnose adoption and enablement gaps, define desired outcomes, and translate insights into prescriptive workflow-based learning journeys that scale with product releases and new product introductions (NPI) and align to key moments across the customer lifecycle, including onboarding, adoption, and major product releases. - Learning design & development: Design and develop high-quality learning experiences across formats (eCourses, videos, job aids, virtual or in-person live event materials, and in-app performance support). Apply adult learning principles, visual design standards, accessibility best practices, and AI-enabled tools to produce learning that is relevant, engaging, and easy to use. - Measurement, evaluation & continuous improvement: Own the evaluation strategy for learning solutions by defining success measures, collecting learner feedback, customer input, and utilization data, then analyzing results to identify what’s working and what needs to change. Partner with Learning Technology Specialists and other teams to enable data collection and reporting, surface insights, and iteratively improve learning based on evidence. - Innovation & continuous improvement: Contribute to the evolution of learning design practices by applying new approaches, tools, and templates to improve the quality, relevance, and effectiveness of learning solutions. Identify opportunities to enhance learning experiences and share recommendations with the broader team. Minimum Requirements: - 5+ years designing and developing adult learning solutions for software products or complex processes. - Strong expertise in learning design methodologies (e.g., ADDIE, agile learning development) including evaluation. - Proven ability to lead learning initiatives end- to-end (scope, plan, stakeholders, delivery). - Advanced skill using modern learning authoring and visual design tools (e.g., - Articulate 360, Canva, Parta.io, Clueso, and AI-enabled technologies). - Experience partnering directly with SMEs and customer-facing teams to deliver prescriptive learning recommendations grounded in customer workflows. - Data-informed mindset by defining learning success metrics and using insights (surveys, usage/engagement data, qualitative feedback) to evaluate and iterate. - Comfort using AI-enabled tools responsibly to accelerate research, drafting, storyboarding, media creation, and quality checks while maintaining accuracy, privacy, and brand standards. Preferred Requirements: - Education/certification in instructional design, adult education, learning experience design, or related field. - Experience with healthcare software and/or knowledge of LTPAC / senior living industry. - Familiarity with PointClickCare solutions, personas, and product release / go-to-market cycles. $81,000 - $90,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $81,000 - $90,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $81,000 - $90,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-Remote #LI-SG1