• Collecting and maintaining client contact information, operator/brand details, and documentation as required. • Supporting and monitoring client's promotional activities. • Assisting in testing new features on behalf of the Account Management team and clients. • Monitoring and updating game settings, including RTP levels and betscales. • Participating in internal review projects alongside the Account Management and Operations teams. • Ensuring client's product library from ARRISE is live and functional. • Developing an understanding of a client's player user journey and providing reports. • Collaborating with the Sales Support Team for client onboarding and support.

• Launch new partners, and manage relationships with existing Instacart retail partners • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context • Develop strategic plans to meet retail partners’ needs • Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines • Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations • Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans • Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships • Devise strategies to help retail partners grow their business on Instacart • Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

• Launch new partners, and manage relationships with existing Instacart retail partners • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context • Develop strategic plans to meet retail partners’ needs • Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines • Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations • Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans • Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships • Devise strategies to help retail partners grow their business on Instacart • Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

• In qualità di agente operativo in Italia, sarai responsabile della gestione dei nostri partner locali: • Responsabilità del ruolo: Accogliere e formare nuovi partner all’interno della nostra rete, garantendo un onboarding efficace e in linea con gli standard aziendali • Mantenere relazioni solide e continuative con i partner esistenti, assicurando un alto livello di soddisfazione e collaborazione • Anticipare e gestire tempestivamente eventuali problematiche tecniche relative ai punti partner o ai clienti finali • Analizzare le prospettive aziendali per incentivare la sottoscrizione di contratti di partnership con KeyNest nelle città italiane, in base alla domanda e alle opportunità locali • Supportare i partner nella transizione verso nuovi processi operativi, inclusi aggiornamenti tecnologici, riqualificazione del personale o sostituzione di attrezzature