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Customer Service Outsourcing Redefined
Account Manager, Spanish Language
Location
Brazil
Posted
77 days ago
Salary
0
Seniority
Senior
Job Description
Account Manager, Spanish Language
Arise
• Collecting and maintaining client contact information, operator/brand details, and documentation as required. • Supporting and monitoring client's promotional activities. • Assisting in testing new features on behalf of the Account Management team and clients. • Monitoring and updating game settings, including RTP levels and betscales. • Participating in internal review projects alongside the Account Management and Operations teams. • Ensuring client's product library from ARRISE is live and functional. • Developing an understanding of a client's player user journey and providing reports. • Collaborating with the Sales Support Team for client onboarding and support.
Job Requirements
- Proficiency in written and spoken English & Portuguese languages.
- Experience working in a fast-paced project environment with adaptability.
- Experience in Customer Support roles within the gaming industry is preferred.
- Analytical mindset.
- Excellent organizational, prioritization, and time management skills.
- Initiative and responsibility in respecting deadlines and agreements.
- Strong team spirit.
- Diligent, organized, self-motivated, and result-driven while using own initiative.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
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