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Arise logo
Arise

Customer Service Outsourcing Redefined

Account Manager, Spanish Language

Location

Brazil

Posted

77 days ago

Salary

0

Seniority

Senior

EnglishPortuguese

Job Description

Account Manager, Spanish Language

Arise

• Collecting and maintaining client contact information, operator/brand details, and documentation as required. • Supporting and monitoring client's promotional activities. • Assisting in testing new features on behalf of the Account Management team and clients. • Monitoring and updating game settings, including RTP levels and betscales. • Participating in internal review projects alongside the Account Management and Operations teams. • Ensuring client's product library from ARRISE is live and functional. • Developing an understanding of a client's player user journey and providing reports. • Collaborating with the Sales Support Team for client onboarding and support.

Job Requirements

  • Proficiency in written and spoken English & Portuguese languages.
  • Experience working in a fast-paced project environment with adaptability.
  • Experience in Customer Support roles within the gaming industry is preferred.
  • Analytical mindset.
  • Excellent organizational, prioritization, and time management skills.
  • Initiative and responsibility in respecting deadlines and agreements.
  • Strong team spirit.
  • Diligent, organized, self-motivated, and result-driven while using own initiative.

Benefits

  • Health insurance
  • Paid time off
  • Flexible work arrangements

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