• Handle escalations from level I Threat Analysts - guide / advise on investigation handling • On-board and train new Threat Analysts • Participate in Security Operations process improvement and creation • Provide detection and response to security events and cyber-threats • Conduct security log management and monitoring • Maintain information security metrics • Provide assistance to core security and threat response teams • Create MDR service-related reports • Create cases for clients • Track and follow up with client through threat neutralization • Interact with clients via various mediums • Actively research recent Indicators or Compromise/Attack, exploits and vulnerabilities • Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness

• Incumbent will identify opportunities to leverage technologies in areas that improve and enhance business practices by designing and implementing application/product enhancements. • Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technological functionality to operational processes. • Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. • Develop detailed test cases, execute them, and share results with business and tech managers for approval. • Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. • Performs longer term analysis and design of systems and hardware to maintain the production environments. • Synthesize requirements and develop recommendations that best meet the objectives of the business. • Works on project teams that are developing or modifying very complex information systems.

• Analysts are responsible for leading and managing multiple assignments from start to finish • Conducting extensive Internet, database, and media research into companies and individuals to provide clients with an accurate assessment of the overall reputation of a subject company and its principals • Conduct in-depth research in English and other local languages, regarding companies and individuals using public record databases, commercial and proprietary databases, media sources the internet, and human intelligence • Analyze research, organize findings and synthesize relevant information; integrate human intelligence findings with public records information to create a seamless narrative • Write well-structured, logical and objective reports regarding assessments on the status, legitimacy, general background, and overall reputation of a company and its principals with minimal edits required • This role will initially be dedicated 100% to research and report writing

• Work closely with strategists, creatives, and client teams to uncover the "why" behind the "what". • Surface insights that help shape the big idea and ensure our clients show up in a way that’s timely, relevant, and resonant. • Shape our insights practice: formalizing our approaches, building our insights library, and guiding integration into strategic processes. • Monitor and synthesize cultural trends and behavioral insights across verticals • Develop cultural POVs that inform brand strategy, creative briefs, audience segmentation, and thought leadership • Lead secondary research workstreams: social listening, media scan, and audience profiling • Connect qualitative and quantitative findings to generate insight-rich strategy inputs • Support competitive monitoring, including positioning, share of voice, and category whitespace analysis • Support competitive intelligence deliverable, including messaging audits, SWOT analysis, and category SOV snapshots • Build and maintain a cultural intelligence repository, including but not limited to frameworks, trend trackers, signal maps • Use GenAI tools to accelerate synthesis and signal detection (e.g., trend clustering, tone analysis) • Work across teams to ensure cultural context is embedded in all phases of brand, comms, and campaign work • Support new business and major client engagements with quick turn insights decks and input into pitch narratives