• Develop and maintain product vision and roadmap • Collaborate with stakeholders to gather and prioritize requirements • Own and manage product backlog • Conduct regular stakeholder reviews to gather feedback • Participate in Agile ceremonies for product development • Use data for decision-making and continuous optimization

• Responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements. • Work closely with the engineering team. • Involved in all phases of the product life cycle, from planning to release. • Work with the Chief Product Officer to keep track of deadlines and ensure everything runs smoothly between teams. • Take part in gathering data on the competitor landscape and stay up-to-date on banking and finance trends. • Perform recurrent analysis on product usage and extract insights for improvement. • Present key findings on various product success KPIs including defects, improvements, status updates, and risk management. • Document user stories and use cases for new features or enhancements in the product.

• Begeleiden van nieuwe klanten vanaf offerte tot oplevering • Verantwoordelijk voor een gevulde backlog en goed geprioriteerde sprints • Communiceren met klant en team • Bewaken van budget, communicatie en voortgang

• Determines stakeholder needs by specifying the challenges faced. Running customer interviews, research, and validation cycles. • Recommends the nature and scope of present and future product enhancements by reviewing product specifications and requirements, appraising new ideas and/or product change requests. • Assesses market competition by comparing the company's internal processes and service offering with those offered by competitors. Identifying and quantifying market opportunities. • Define and track success metrics (KPIs / OKRs). Provides information for management by preparing short-term and long-term usage metrics and analyses; answering questions and requests. • Brings new product enhancements to market by analyzing proposed product requirements and product development; preparing return-on-investment analyses; establishing time schedules with engineering and IWW operations. • Uses data to inform decisions. Prioritising product backlog using clear rationale. • Introduces and communicates new functionality by developing time-integrated plans with Project Office, Operations, and Engineering. • Maintains a good understanding of key aspects of the product – including but not limited to technical details, commercial context and operational impacts. • Facilitates cross‑functional alignment ensuring product readiness by collaborating with Operations and other teams. • Maintains professional and technical knowledge by participating in operational meetings and open discussions with account managers about what is and is not working. • Performs management activities such as managing scope, expectations and requirements, setting up proper communication plans, performing risk management, and coordinating cross functional teams from different departments as needed. • Plans, supports and executes product launches and releases at agreed process and frequencies. • Performs testing and validation of new enhancements and customizations prior to release to production. Generate communication via appropriate training and release material. • Works closely with operational departments like marketing, finance, and account management to drive action throughout the organization; to get product &/or product changes to market. • Is an ambassador and lead for the quality of product documentation. Oversees documentation standards and ensures accurate product knowledge assets are maintained