• Despliegue de proyectos de software en el ámbito de telecomunicaciones. • Brindar soporte técnico por correo electrónico y teléfono. • Ofrecer un servicio profesional, resolviendo incidencias técnicas en los plazos establecidos. • Gestión y resolución de incidencias de nivel 1 y 2. • Participación activa en proyectos internacionales. • Planificación, documentación y seguimiento de proyectos.

• Partner with the customer delivery team to create customer deliverables, including but not limited to benefit guides, open enrollment presentations, customer reporting, cost modeling, benchmark analysis, and more. • Support the customer request for proposal process, including data gathering, carrier marketing, proposal exhibit development and plan comparison, and other related tasks. • Serve as the project manager for insurance carrier implementation for assigned customers. • Execute onboarding tasks for new Bennie customers. • Support quality assurance efforts, including but not limited to enrollment audits, benefit plan set up review, and customer billing review. • Support execution of the annual customer account plan for all assigned customers. • Support process improvement initiatives that support the ongoing evolution of Bennie’s consulting model and customer service model. • Develop strong relationships with customers and benefit industry partners.

• Provides analytical and operational support in managing the bank’s warehouse lending business. • Assists in reviewing warehouse lending term sheets and legal documentation, assessing deal risk and return metrics, preparation of deal approval write ups, and presentations to the bank’s Executive Credit Committee. • Assists with day-to-day warehouse lending operations including preparing advance / paydown requests and reviewing borrowing base and compliance reporting. • Develops and executes ongoing controls, mitigation plans, testing, and oversight of the warehouse lending business. • Performs and presents periodic reviews on existing warehouse lending deals. • Identifies and implements new concepts, best practices and approaches related to warehouse lending reporting and operational & credit risk management. • Leads the development of warehouse lending performance reporting and credit risk management oversight. • Assists in overseeing all third-party warehouse lending financial and operational audits. • Assists in the evaluation, structuring and execution of potential new capital markets structured finance opportunities including securitization, whole loan sales and forward flow agreements. • Assists in structured finance transaction due diligence, financial modeling, risk management and legal documentation. • Works in a collaborative environment to perform detailed financial analysis and assist in building complex transaction models for new and existing warehouse – structured finance transactions. • Supports the Chief Investment Officer and Head of Capital Markets in other assigned tasks related to the Bank’s Structured Finance Business. • Other duties as assigned.

• Handle escalations from level I Threat Analysts - guide / advise on investigation handling • On-board and train new Threat Analysts • Participate in Security Operations process improvement and creation • Provide detection and response to security events and cyber-threats • Conduct security log management and monitoring • Maintain information security metrics • Provide assistance to core security and threat response teams • Create MDR service-related reports • Create cases for clients • Track and follow up with client through threat neutralization • Interact with clients via various mediums • Actively research recent Indicators or Compromise/Attack, exploits and vulnerabilities • Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness