• As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAM (Mid-market). • You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees). • At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. • Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are overseeing client’s project monitoring and execution. • Collaborating with these teams will be instrumental to succeed in your upsell actions. • This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees).

• Become a Trello expert and get familiar with our product • Learn to navigate Convexity, our working environment • Meet the different teams at 360Learning • Finalize your onboarding • Take full ownership of your portfolio of customers • Map accounts and define an account growth strategy; prioritize your portfolio (tiering) • Work closely with our Client Success Partners to gather relevant information about our existing clients in order to generate upsell opportunities • Prepare account reviews with our clients to identify areas for development • Deliver presentations and demonstrations of 360Learning • Complete the handover of your portfolio and close €30–50K of new ARR in your first quarter (depending on start date) • Ensure accurate reporting of activity with your coach to optimize the forecast • Be proactive in improving business processes • Write complex commercial proposals and lead business negotiations • Close €65–85K of new ARR in your second quarter (depending on start date) • Prepare, anticipate, and secure client contract renewals • Define action plans to generate upsells • Manage the entire commercial relationship with clients • Be on track to reach the annual target

Role Description Manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration. Outcomes - Client Success & Growth: Serve as the primary point of contact for clients, proactively identifying opportunities for growth and delivering measurable improvements in campaign performance. Ensure all client KPIs are met or exceeded within the first 6 months. - Project & Campaign Execution: Collaborate with Sales, User Acquisition, Editorial, Analytics, Media Ops, Finance, and Business Stakeholders to flawlessly execute client onboardings and ongoing campaign management, ensuring all deliverables are met on time. - Data-Driven Insights: Present performance marketing data in a compelling and strategic manner, translating insights into actionable recommendations that drive revenue growth. - Process Optimization: Maintain meticulous control over project timelines, budgets, and execution processes, improving internal efficiency and communication across teams. - Industry Expertise: Stay ahead of digital marketing trends, with a strong understanding of affiliate marketing, user acquisition strategies, and media buying platforms to drive campaign innovation. Qualifications - 3+ years of digital marketing experience with a focus on performance marketing and client relationship management. Requirements - Strong negotiating and leveraging data abilities to showcase performance in a way that unlocks business outcomes/growth. - Proven track record in project management, managing multiple projects concurrently with unwavering attention to detail. - Strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations. - Exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. - Ability to build and nurture client relationships while proactively identifying growth opportunities. Benefits - Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. - Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. - Performance-driven increases based on company and personal performance, not annual cost-of-living adjustments.

Role Description Manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration. Outcomes - Client Success & Growth: Serve as the primary point of contact for clients, proactively identifying opportunities for growth and delivering measurable improvements in campaign performance. Ensure all client KPIs are met or exceeded within the first 6 months. - Project & Campaign Execution: Collaborate with Sales, User Acquisition, Editorial, Analytics, Media Ops, Finance, and Business Stakeholders to flawlessly execute client onboardings and ongoing campaign management, ensuring all deliverables are met on time. - Data-Driven Insights: Present performance marketing data in a compelling and strategic manner, translating insights into actionable recommendations that drive revenue growth. - Process Optimization: Maintain meticulous control over project timelines, budgets, and execution processes, improving internal efficiency and communication across teams. - Industry Expertise: Stay ahead of digital marketing trends, with a strong understanding of affiliate marketing, user acquisition strategies, and media buying platforms to drive campaign innovation. Qualifications - Strong negotiating and leveraging data abilities to showcase performance in a way that unlocks business outcomes/growth. - Proven track record in project management, managing multiple projects concurrently with unwavering attention to detail. - Strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations. - Exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. - Ability to build and nurture client relationships while proactively identifying growth opportunities. - 3+ years of digital marketing experience with a focus on performance marketing and client relationship management. Requirements - Ability to anticipate challenges, identify solutions, and align strategies with business objectives. - Demonstrates initiative, adaptability, and a drive to exceed expectations. - Works cross-functionally and fosters strong relationships with both internal and external stakeholders. - Maintains precision in managing campaigns, budgets, and client deliverables. - Ability to present insights persuasively and drive alignment across teams. Benefits - Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. - Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. - Performance-driven company, with future increases based on company and personal performance, not annual cost-of-living adjustments.