• Partner with product and design teams to identify opportunities and lead an engineering team in delivering outcomes • Drive technical excellence in mapping business requirements to code using best practices in cloud infrastructure, deployment automation, and security • Balance team capacity between strategic improvements and essential maintenance work • Foster a culture of technical excellence through mentorship and coaching • Create sustainable processes for cross-team collaboration and knowledge sharing • Maintain and regularly update long-term capacity planning

• Own from end to end the short and long term technical vision of your team • Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale • Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team • Identify opportunities to extract or develop systems beneficial for multiple teams • Mentor and guide Engineers across engineering as a whole • Contribute to the roadmap and resource planning • Determine metrics for success and constantly measure them • Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners