Title: Universal Banker Location: Monsey, NY Job Description: time type Full time job requisition id 2026-1187 Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES - Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently. - Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer. - Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc. - Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service. - Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments. - Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.). - Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts. - Ensure accurate new account record keeping practices and perform timely follow-up as needed. - Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets. - Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to. - Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers. - Build and maintain technical and professional knowledge by attending educational workshops. - Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE - High School Diploma or GED required. - Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative. - General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred. - Prior experience in fostering and developing strong customer relationships. - Ability to develop, as well as maintain a detailed level of knowledge of banking products and services. - Display willingness to be cross trained in other branch functions. - Excellent problem-solving skills with the ability to provide solutions to customer issues. - Must present a confident, professional, and positive demeanor to customers. - Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills. - Strong organizational skills and detailed oriented. - Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint). - Display sound judgment and discretion when utilizing confidential information. - Weekend work and extended hours or filling in at neighboring branch locations may be required. - Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Develop and maintain frontend and backend software with modern frameworks and AI tools, deploy scalable AWS applications, define best practices, mentor junior engineers, and collaborate to align technology with business goals.

• Ship user-facing features end-to-end in a modern stack (React, Next.js, TypeScript), from idea to production • Use AI/LLMs as a core part of your development workflow to move faster, prototype quicker, and solve problems that would otherwise take 10x longer • Build and integrate APIs and CLIs connecting Memyard to platforms like Google Drive, GitHub, Figma, and other business-critical tools • Contribute to AI-powered summarization and digest pipelines, working hands-on with LLMs and data parsing. Own features: scope them, build them, ship them, and iterate based on real user feedback • Collaborate with product, design, and AI teams to turn rough ideas into polished, reliable experiences • Build developer tooling, open-source projects, and Claude skills for agentic workflows • Debug, improve performance, and keep the system fast and reliable as we scale

• Designing the end-to-end architecture of digital products, identifying building blocks and ensuring seamless integration between Python backends and React.JS/Vue.JS frontends; • Acting as the ultimate technical decision-maker, unblocking developers and resolving complex technical challenges across the studio's projects; • Gathering functional/technical requirements and reflecting them in robust, scalable, and secure technical architectures (Cloud and On-Premises); • Delegating technical tasks, reviewing code constructively, and ensuring the correct implementation of features during release cycles; • Validating technical feasibility and identifying technical risks, forming contingency plans as soon as possible; • Liaising with team members, POs, and PLs to align different technologies and concepts into a single cohesive technical design; • Supporting junior/mid-level elements' learning, promoting code reuse, and enforcing CI/CD and DevOps standards.