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Vitalant is a nonprofit hospital and healthcare organization helping people transform lives by providing convenient blood donation opportunities and by sharing
Lead Training Specialist
Location
United States
Posted
95 days ago
Salary
$26 - $35 / hour
Seniority
Lead
No structured requirement data.
Job Description
Lead Training Specialist
Vitalant
Role Description We’re hiring immediately! Vitalant is currently seeking a Lead Training Specialist to work as an integral part of our Call Center team. This teammate will support department training services by leading both onsite and virtual training initiatives. The Lead Training Specialist will be responsible for: - Scheduling, preparing, registering, conducting, and tracking training deliverables in both virtual and in-person learning environments. - Monitoring staff compliance with SOP, FDA, and AABB standards during training periods. - Conducting initial competency assessments. - Administering and grading assessments; performing retraining as necessary. - Maintaining training records and reports. - Supporting Quality Assurance standards within the call center. - Providing mentoring, feedback, and professional development support to staff. Qualifications - Associate degree or combination of education and experience required. - One year of training experience in a medical or call center environment required. Benefits - Medical, dental, and vision insurance at affordable premiums. - Employee Assistance Program. - 401K retirement savings plans + 5% company match. - Free basic life and AD&D insurance. - Free short-and-long-term disability insurance. - HSA and FSA. - Paid time off. - Many other employee perks and programs. Company Description At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
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