• Provide support, fault analysis and solutions via telephone and remote tools (1st/2nd level, depending on experience). • On-site at customer locations across Germany: installations, rollouts, troubleshooting and commissioning (workstations, network, printing/scanning, card readers, and connected devices where applicable). • Create concise, traceable documentation (checklists, tickets, handovers) to ensure solutions are repeatable.

• Development and implementation of embedded systems in C or C++ on ARM Cortex-based microcontrollers • Development and optimization of Linux-based embedded systems • Development and implementation of embedded software on real-time operating systems (RTOS) • Integration of sensors, actuators and communication interfaces • Analysis and debugging of software and hardware issues

OCT Consulting, LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. Responsibilities and Duties OCT currently has an opening for a Systems Engineer to work with our federal client, the Defense Counterintelligence and Security Agency. This position reports to the OCT Corporate Executive as well as the Contracting Officer’s Representative (COR). This position is expected to be funded in April of 2026. Day to day responsibilities will include: - Applying your experience preparing Information Technology (IT) documentation, block diagrams, and logic flowcharts. - Preparing sample developmental test data and analyzing test results to inform product development and debugging efforts. - Updating and maintaining system requirements and configuration documentation. - Evaluating vendor capabilities, products, and/or IT services in support of transition from STEPP to CSOD. - Proposing development strategies, action plans, and IT roadmaps to guide the transition from STEPP to CSOD. - Collaborating with hardware design engineers on machine characteristics that affect software/database systems and collaborating to resolve compatibility issues. - Supporting the development of operational requirements documentation and requirements traceability matrixes to ensure that operational requirements translate to technical ones.

Role Description Eligibility and Enrollment Systems Engineer (Level 2) – In this position you will support the Eligibility and Enrollment (EE) team’s product delivery efforts throughout the SDLC including comprehension of the numerous technical interdependencies across cross-product teams within the CMS Marketplace. You will serve as a liaison between technical development teams and non-technical stakeholders as they work to make improvements to capabilities enhancements that happen year-round, facilitating effective communication and ensuring alignment with project goals/desired outcomes. Responsibilities - Assist functional delivery team members understand the technical jargon that goes behind the scenes from a system architecture perspective for MAPs ticket or enhancements as they are proposed. - Work alongside capability delivery leads, ask the technical questions during requirements and design phase, and serve as the liaison between technical development teams and non-technical stakeholders. - Articulate marketplace systems' scopes and objectives based on user needs and comprehension of applicable business systems and industry requirements. - Develop or update documentation for assigned projects; suggest modifications or continuous improvement in processes/procedures. - Demonstrate strong analytical skills, keen attention to detail, and the ability to communicate effectively to help drive team success. Qualifications - Education: Bachelor’s Degree in Computer Science, Information Technology, or related field. - Certification(s): Industry recognized certifications helpful but not required. - Experience: - Minimum 5 years’ directly related experience with Windows and/or Linux (preference on Linux). - 8+ years’ overall IT experience. - Experience within Azure or AWS Cloud environment (preference on AWS). - Solid understanding of system engineering and API integration concepts either through direct system experience and/or in an analyst role. - Leveraging AWS services and best practices to maintain high performance and cost efficiency. - Ability to identify issues and assess API integration and data management solutions to derive actionable insights and recommendations. - Creating control features to ensure systems effectively meet the organization's quality standards. - Developing or enhancing documents, flow charts, layouts, and diagrams to communicate system-to-system interactions (current vs future state). - Successful background collaborating within multi-vendor team environments to achieve project goals and facilitate cross functional team interactions. - Engaging in quality control procedures to ensure that systems are efficient and operational. - Developing a cost-efficient system for projects by performing a cost-benefits analysis. - Working knowledge and understanding of an Agile Scrum SDLC process. - Proficient with Visio and/or other workflow management software. - Ensuring organization is operating at maximum efficiency, from manufacturing to distribution. - Proven track record to work independently, prioritize effectively, multitask, and manage time appropriately. - Excellent problem solving, critical thinking, and analytical skills. Requirements - Integrity and Accountability: Someone with a principled character and who consistently demonstrates honesty, integrity, and accountability in their work, and who takes responsibility for their actions and upholds high ethical standards. - Respect and Diversity: Someone who sincerely treats others with dignity, civility, consideration, and fairness, and genuinely values how different perspectives and experiences have the ability to enhance and foster an inclusive work environment. - Effective Communication: Someone who consistently conveys written and verbal information and communications professionally and in a timely manner and ensures accurate and comprehensive delivery with the first conveyance. - Interpersonal Skills: Someone who projects a courteous and affable demeanor is essential for successful workplace interactions. We are looking for someone who possesses strong interpersonal skills, fostering positive relationships and promoting a collaborative atmosphere. - Continuous Improvement: Someone who regularly, proactively, and honestly assesses their performance and skills, and pursues ways to grow and improve, whether via professional development, welcoming constructive feedback, introspection, engaging more, seeking direct or peripheral knowledge, etc. Benefits - SoundWay Pays 100% of the Employee’s Premium for the below benefits and SoundWay pays a portion of the additional cost to add a spouse, partner, child(ren), or family. - Medical Insurance* - Dental Insurance* - Vision Insurance* - Short-Term Disability Insurance - Long-Term Disability Insurance - Basic Life Insurance - Employee Assistance Program - Identity Theft Protection - Additional Competitive Benefits Include: - 10 Paid Holidays a Year - Paid Time Off (combined vacation & sick time off) - Matching 401K Voluntary Retirement Plan - Flexible Spending Account - Professional Development Funds