Role Description We’re looking for a Senior Staff Software Engineer to join our team in Auckland. In addition to building reliable systems and easy-to-use interfaces with clean, well-tested code, you will also collaborate closely with peers in technical discussions, code reviews, and architecture decisions, helping to elevate our engineering culture and set a high bar for quality and scalability. What you’ll be doing: - 30% - Building stuff: Coding, code reviews, fixing bugs, peer programming, incident response, and reverse-engineering tasks. - 30% - Planning/architecture: Estimating, collaborating with products, establishing MVP. - 30% - Learning and teaching: Chapter reviews, research and meetups, coaching and mentoring developers. - 10% - Enabling: Working on shared libraries, contributing to open source content, defining, documenting, and evolving best practices. - Contributing as part of the wider team to achieve organisational-wide objectives. Qualifications - Principal, Staff or tech lead level of experience as a Software Engineer, in fullstack, frontend or backend capacity. - Deep understanding of modern web application development, tools and techniques. - Experience in working on major systems in one or more languages. - Experience delivering architectural change in large complex systems. Requirements - Extensive practical experience in either frontend or backend development. - If focused on frontend, experience with modern frameworks to build user interfaces that consume APIs. - If focused on backend, experience designing and building RESTful APIs, integrated with data storage layers. - Understanding of core web concepts like HTTP, security principles, and frontend/backend interaction. Benefits - Lots of autonomy, flexible work culture with remote work options. - Genuine career growth opportunities within a continuously expanding company. - Make a meaningful impact by helping merchants grow their businesses. - Work on high-traffic products with a global user base. - Opportunity to work alongside highly skilled engineers. - Lightspeed share scheme (we are all owners). - Unlimited paid time off policy. - Work remotely from anywhere in the world for up to 60 days per year. - Flexible working policy. - Health and wellness benefit of $500 per year. - Mental health online platform and counselling & coaching services. - Paid leave and assistance for new parents. - Free LinkedIn Learning license. - Paid Volunteer day. - Premium cover if you sign up for health insurance with Southern Cross. - Exciting events hosted regularly by our Auckland Culture Club. - Subsidised public transportation to cover up to 75% of commuting costs. - Secure, full-time parking facilities. - Dog-friendly office environment. - Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office. - Newly renovated office space situated in Newmarket (Auckland).

Role Description We’re looking for a Principal Software Engineer to join our team in Auckland. As a hands-on Principal Software Engineer, you’ll shape the design and architecture of Lightspeed Retail’s core systems, powering thousands of merchants worldwide. You’ll lead by example, building innovative solutions that solve real customer problems while elevating engineering excellence across the organisation through mentorship, best practices, and sustainable architecture. The ideal candidate for this role is passionate about software development and driven by a customer-first mindset. You thrive in a team environment, supporting and mentoring others while taking ownership of complex features and exploring new technologies. What you’ll be doing: - Ensure systems built to support new initiatives are thoughtfully designed, scalable, and maintainable. - Analyse existing systems and infrastructure to identify opportunities for architectural improvements, reduce duplication, and enhance system performance and robustness. - Recognise recurring patterns that lead to incidents or non-project overhead and develop actionable plans to address and prevent them. - Drive continuous improvements in system reliability, scalability, and overall performance. - Elevate development practices across the team, from design reviews and testing to deployment and incident management. - Conduct architectural deep-dives and provide mentorship to key engineers across all service teams. - As a senior member of the engineering team, contribute to building and sustaining a high-performance, growth-oriented culture within the Retail organisation. - Contribute as part of the wider team to achieve organisational-wide objectives even if this means doing things that aren’t strictly within the scope of your role. Qualifications - Extensive professional experience in software development. - Proven experience providing technical leadership across multiple teams. - Previous experience managing architecture for large-scale systems spanning engineering teams. - Proven track record in developing and scaling business-critical systems in the cloud. - Hands-on experience with multiple technology stacks, such as Go, PHP, Java, Ruby on Rails, and Python. - Exceptional written and verbal communication skills, with the ability to clearly convey complex ideas. - Strong facilitation and decision-making skills, with the ability to guide technical discussions, balance diverse viewpoints, and make sound, timely calls. Benefits - Ability to do your job in a truly flexible environment. - Genuine career opportunities in a company that’s creating new jobs every day. - Work in a team big enough for growth but lean enough to make a real impact. - Lightspeed share scheme (we are all owners). - Unlimited paid time off policy. - Work remotely from anywhere in the world for up to 60 days per year. - Flexible working policy. - Health and wellness benefit of $500 per year. - Mental health online platform and counselling & coaching services. - Paid leave and assistance for new parents. - Free LinkedIn Learning license. - Paid Volunteer day. - Premium cover if you sign up for health insurance with Southern Cross. - Exciting events hosted regularly by our Auckland Culture Club. - Subsidised public transportation to cover up to 75% of your commuting costs. - Secure, full-time parking facilities. - Dog-friendly office environment. - Enjoy complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office. - Newly renovated office space situated in Newmarket (Auckland).

• Collaborate with product, devops, backend and frontend engineers to deliver elegant and well thought out solutions for complex problems • Implementing features. From the proposal through design and implementation to maintenance. You're expected to propose things that you think can be an excellent addition to the products • Write clean and maintainable code using engineering best practices, you will also ensure clean code and best practices while performing code reviews for your peers • Improving the health of the codebase. We’re mindful of accumulating technical debt. We dedicate one day per week to housekeeping • Providing feedback. The team plans and discusses the upcoming work. We provide feedback to each other, trying to find challenges and unknowns as early as possible

• Use AI coding tools as a primary part of your development workflow. • Ensure accuracy of architecture through analysis and thorough problem resolution. • Build web and mobile applications with a mindset of leveraging AI. • Work in a DevOps environment with understanding of CI/CD pipelines. • Interface with NoSQL and relational databases; design and optimize data access patterns. • Communicate effectively with scrum teams and Product Owners. • Develop and maintain web service integrations across a modern AWS cloud stack.