WinCap Support Analyst - Part Time (16 Hours/week) Harris School Solutions - Remote Harris School Solutions is seeking a dedicated and detail-oriented Part-Time Support Analyst to join our WinCap support team. The successful candidate will provide application support to customers using our WinCap School Financial Management software product line, assisting with complex questions related to its function. In this role, you will work closely with the Director of Client Services and be supported by a great team in providing exceptional customer service and development support. What your impact will be: - Serve as a frontline, primary support liaison for WinCap clients by responding effectively to inquiries received by electronically submitted support tickets and phone. - Handle escalated support tickets; working directly with customers to provide services and help resolve problems. - Deliver training sessions for client webinars and user groups. - Manage requests for bug fixes and software enhancements. - Identify and recognize issues within the application, escalating to the development team when needed. - Use discretion to effect timely solution of problems in order to ensure customer satisfaction, eliminate downtime and prevent cost overruns. - Collect detailed information to categorize request in order to determine method of resolution and create processes and guides. - Demonstrate excellent analytical, research and problem-solving skills with a strong ability to multi-task and prioritize work effectively. - Exercise sound professional judgment in analysis of problem in order to: (1) attempt solution by phone, or (2) decide proper level of maintenance required to solve problem. - Other duties as assigned. What we are looking for in a candidate: - Bachelor's degree in accounting or equivalent work experience. - Knowledge of basic accounting principles and reporting standards, especially as they apply to fund-based accounting within school districts. - Outstanding customer service and organizational skills. - Exceptional analytical, troubleshooting and problem-solving skills. - Excellent verbal and written communication skills. - Positive, results oriented mindset. What will make you stand out: - Accounting and/or payroll experience within a NY State school district or BOCES. - Application support experience with accounting and payroll software packages. - Knowledge of BOCES Services and BOCES Aid calculations and filings.

Job Summary The Claims Associate Analyst provides analytical and administrative support within the Claims organization. This role is responsible for reviewing, investigating, and evaluating insurance claims to determine coverage and support fair, timely resolution. The position works independently on assigned tasks while receiving regular guidance and review from more experienced Claims professionals. Key Responsibilities - Investigate and evaluate insurance claims by reviewing claim forms, documentation, and related records - Determine coverage eligibility in accordance with policy terms and guidelines - Use multiple methods of investigation to gather information and support claim resolution - Negotiate claim settlements with claimants within established authority limits - Communicate professionally with service providers, attorneys, policyholders, and other involved parties - Prepare and complete required documentation, analyses, and claim-related outputs accurately and on time - Identify trends or issues and provide recommendations for process improvements - Prioritize assigned work, manage deadlines, and meet quality and productivity expectations - Collaborate with Claims team members and escalate complex issues as appropriate Qualifications Required: - Experience in claims processing, insurance, customer advocacy, or a related analytical or administrative role - Strong attention to detail and ability to review and interpret documentation - Effective written and verbal communication skills - Ability to manage multiple priorities and meet deadlines - Basic analytical and problem‑solving skills Preferred: - Prior experience working with insurance claims or coverage determinations - Familiarity with claims systems and documentation standards - Experience communicating with external parties such as providers or legal representatives Work Environment - Works under own initiative with regular review and oversight from senior Claims professionals - Role is subject to frequent feedback to support learning and development within the Claims job family Minimum Education - GED or High School Diploma About Allegiance by Cigna Healthcare Since 1981, Allegiance by Cigna Healthcare has specialized in administering medical benefits, including claims processing, customer service, utilization management, and case management. With a high‑touch approach to member and client service, Allegiance supports some of the nation’s most innovative health benefit strategies. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Act as a subject matter expert for the configuration, implementation, and execution of Central Monitoring RBQM system across studies. • Maintain client Central Monitoring Key Risk Indicators and Quality Tolerance Limit Libraries within Central Monitoring system to ensure standard deployment consistency and alignment with regulatory requirements. • Coordinate with functional and cross functional stakeholders to develop configuration specifications for Central Monitoring in system. • Provide operational expertise, training, and guidance as a point of escalation for Central Monitoring issues related to Central Monitoring system. • Conduct central monitoring reviews in support of study central monitor. • Participate in ongoing improvements in standardizing technologies, systems, processes, and training materials that support Central Monitoring. • Represent Central Monitoring in process improvement initiatives. • May require 25% travel.

Geo Owl is a mission-driven company providing advanced geospatial, data, and intelligence solutions that support national security and commercial initiatives. Our team thrives on curiosity, technical excellence, and a commitment to delivering high-quality geospatial intelligence products. If you're passionate about using geospatial technology to support meaningful missions, we want to hear from you. Position Summary We are seeking multiple Geospatial Analyst to work remotely with a strong foundation in geospatial technologies. The successful candidate will be responsible for analyzing and processing geospatial data, generating visualizations, and contributing to high-quality GIS products for a variety of mission-focused projects. Key Responsibilities: Must have TDS OR Geo Media Experience for this role no exceptions. Analyze, manage, and interpret geospatial data to support JANUS contract deliverables Demonstrated experience creating geographic data; managing geospatial databases; joining business data, location intelligence and geographic data together; creating hard and soft-copy maps; conduct analysis in 'real-time'; base platform for multiple applications, geographic data validation, publishing geospatial information and analyzing mapped information. - Create and maintain high-quality maps and GIS products using ArcGIS 10.x, ArcGIS Pro, and/or Erdas Imagine - Apply QA/QC protocols to ensure accuracy and integrity of geospatial outputs - Leverage remote sensing techniques to contribute to land and ground cover datasets - Collaborate with a remote team of analysts, data managers, and mission leads - Use Microsoft Office 365 for reporting, communication, and documentation - Maintain file structure and data hygiene using Windows File Explorer and standardized workflows Required Qualifications: - Must have TDS and/or Geo Media Experience no exceptions!!! - Must have at least 3-5 years of current experience in a Geospatial role. - Demonstrated experience creating geographic data; managing geospatial databases; joining business data, location intelligence and geographic data together; creating hard and soft-copy maps; conduct analysis in 'real-time'; base platform for multiple applications, geographic data validation, publishing geospatial information and analyzing mapped information. - Bachelor’s Degree in GIS, Remote Sensing, Information Technology, or a related field; or equivalent combination of education and experience Hands-on experience with ArcGIS 10.x and/or ArcGIS Pro and extensions - Experience with Erdas Imagine or similar remote sensing software - Strong verbal and written communication skills - Proficiency in Microsoft Office 365 and Windows File Explorer Preferred Qualifications: - TDS and/or Geo Media Experience - Demonstrated experience creating geographic data; managing geospatial databases; joining business data, location intelligence and geographic data together; creating hard and soft-copy maps; conduct analysis in 'real-time'; base platform for multiple applications, geographic data validation, publishing geospatial information and analyzing mapped information. - Very high attention to details, can learn and come up to speed very quickly, complete tasks efficiently and accurately, and work very well with the existing team to contribute to meeting project goals. - Ability to work independently and as part of a geographically distributed team - Experience handling large raster datasets and working in a production environment Why Join Geo Owl: - Contribute to meaningful national security missions - Join a team that values innovation, integrity, and excellence - Opportunities for professional growth and continuing education