For years, Stream Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility.  Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades.   From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options.  POSITION OVERVIEW: The Cause Analyst & Change Management PM serves as the enterprise lead for change control governance and root cause analysis (RCA) across Critical Site Operations, IT, and corporate functions. This role ensures operational and IT changes are properly reviewed, documented, and executed, while incidents and failures are analyzed objectively and constructively to prevent recurrence. The Cause Analyst & Change Management PM manages the Change Control Program, oversees RCA processes, and drives continuous improvement through structured governance, data-driven insights, and cross-functional collaboration. This role ensures the organization learns from every event, embedding reliability, accountability, and efficiency into day-to-day operations.   RESPONSIBILITIES: Root Cause Analysis (RCA) Ownership - Oversee and track all RCA processes following incidents, service interruptions, or critical changes. - Ensure accountability and follow-up on corrective and preventive action items through closure. - Implement and maintain a knowledge base or lessons-learned library, documenting causes, mitigation tactics, and best practices. - Facilitate cross-functional RCA sessions across Operations, IT, Cybersecurity, HR, Finance, and other business units. - Ensure impartiality in the RCA process, maintaining separation of duties and avoiding conflicts of interest. - Provide RCA training and coaching, promoting a “learning culture” that emphasizes prevention and compliance. - Collect and report RCA metrics, including number of analyses conducted, resolution time, and completion of corrective actions. - Collaborate with policy and governance teams to develop and maintain enterprise RCA policies and procedures. Change Management Governance - Lead and facilitate Change Approval Board (CAB), ensuring compliance with Enterprise Change Control policy and documentation standards. - Coordinate the end-to-end change management lifecycle — assessment, approval, execution, validation, and closure. - Oversee change calendar and communication plans to minimize operational risk and service disruption. - Maintain and evolve change management policy, criteria, and templates. - Track and report change performance metrics (volume, success rate, emergency change percentage, and rework trends). Process Improvement & Continuous Optimization - Identify and implement opportunities to streamline processes across Operations, IT, and corporate functions. - Lead Lean and Six Sigma–based improvement projects to increase efficiency, reduce errors, and enhance service quality. - Integrate RCA lessons and mitigation tactics into updated standard operating procedures (SOPs). - Measure process performance using KPIs and communicate progress through dashboards and executive reports. - Support enterprise continuous improvement initiatives with the potential to expand leadership scope as the organization grow Leadership & Culture - Promote operational excellence through structure, transparency, and proactive communication. - Mentor team members and stakeholders in effective change control, problem-solving, and RCA methodology. - Foster collaboration across technical and operational disciplines, emphasizing learning rather than blame. - Model company values: Nice, Smart, Honest, and Passionate.

• Own a product area or squad end-to-end, shipping valuable user-facing work every single week • Drive product discovery with an obsessive focus on our travel advisors - through user calls, async feedback loops, and using the product yourself • Write exceptionally clear PRDs, slicing initiatives into focused, shippable parts that deliver value fast without overworking the team • Operate as the connective tissue between users, engineering, design, and go-to-market, bringing clarity, context, and ruthless prioritization • Use AI (and help us innovate how we use AI) across research, iteration, planning, and execution • Ensure tight feedback loops and empower teammates to move fast with autonomy and confidence • Constantly level up how we work: from process to quality bar to culture of ownership • Deeply understand and track our product quality - raising the bar proactively, not reactively • Make sure nothing falls through the cracks - we value people who hold it all in their head and notice what others miss

Role Description We are currently looking for a Product Design Manager - Remote. In this role, you will lead the design strategy while translating consumer and business needs into innovative, human-centered solutions. Your expertise will help shape the experience vision for specific customer segments, fostering collaboration among cross-functional teams. You will leverage your skills in service design and omni-channel experiences to drive design excellence and contribute significantly to product programs. This position requires a passion for design and technology, creating a space where creativity meets strategic thinking. - Drive experience design strategy for customer-led projects. - Collaborate across product teams to create elegant design solutions. - Simplify complexity when communicating with stakeholders. - Lead user experience research to inform design decisions. - Synthesize qualitative and quantitative research. - Facilitate collaboration among Product Managers, Designers, and Developers. - Create visual artifacts such as prototypes and wireframes. - Maintain and evolve the design system and pattern library. - Stay updated on design tools and best practices. - Mentor junior design team members. Qualifications - 5-7 years of experience in user experience and UX design/development. - Strong understanding of user-centered design processes. - Experience facilitating design and product discovery sessions. - Ability to articulate complex concepts effectively. - Solid collaboration skills and a team-oriented approach. - Strong portfolio demonstrating UX design and creativity. - Experience with design tools and prototyping methods. - Strong critical thinking and analysis skills. - Experience in Agile development processes. - E-commerce and responsive design experience is a plus. Benefits - Flexible work location arrangements. - Competitive compensation range. - Opportunities for professional growth and development. - Mentorship from experienced professionals. - Access to the latest design tools and resources. - A commitment to diversity and inclusive work environment. - Collaborative, innovative team culture. - Recognition for your contributions to design excellence.

Highlights: Location: Georgia, Remote Language: Russian-speaking team; Strong English required (B2) About Us Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform. The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms. We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia. The Team Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian. We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights. About the Role We’re looking for a Team Lead to join our Product Analytics team for the New Products direction. The New Products direction is our “internal incubator,” responsible for the company’s future revenue. We don’t just improve existing products — we launch entirely new business verticals from scratch. Currently, we have three key focus areas: 1. P2P (Peer-to-Peer): Building tools for mass fundraising events and marathons (a market with $8M+ ARR potential). 2. Tap-to-Pay & Kiosks: Enabling offline donations via smartphones and physical terminals. 3. Major Donors: Leveraging AI to identify and engage high-value donors. At the moment, the team consists of one analyst who has already started working on the P2P product. What You’ll Do - Act as a right hand to product leads (PMs): help define success criteria for pilots and evaluate whether new products gain traction - Build analytics from scratch: design data collection systems and ensure reliability monitoring from day one - Evaluate the performance of new product launches - Lead and grow the team: mentor team members, run 1:1s, and establish processes in a fast-growing function, as well as plan the roadmap and oversee execution and timelines Requirements - 5+ years of experience as a Product Analyst - 2+ years of team management experience - Strong knowledge of mathematical statistics and probability theory - Proficiency in Python (NumPy, pandas, matplotlib, seaborn, scikit-learn) - Advanced SQL skills - Experience with BI tools (Tableau, Power BI, Metabase) Our Tech Stack - Python - ClickHouse, MongoDB, PostgreSQL - Tableau, Grafana - Airflow - Git Bonus points - Curiosity and a hypothesis-driven mindset - Ability to communicate complex analytical concepts to non-technical audiences - Detail-oriented with a strong sense of ownership - Comfort working in fast-paced, data-rich environments Why work with us - A strong, collaborative product team that owns what it builds - Clear product vision and access to real customer feedback from global nonprofit leaders - Flat structure: no politics, just great work with great people - Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next - Long-term focus: we offer equity options and value sustained, meaningful contribution Benefits - 31 days off - 100% paid telemedicine plan - Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. - English learning courses - Relevant professional education - Gym or swimming pool - Co-working - Remote working **Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.