What You Can Expect Reporting directly to the Chief Digital Information Officer you will drive enterprise-wide AI adoption that delivers measurable business impact. Partnering with executive leadership, you'll define and execute AI strategy at scale. You'll solve complex challenges using cutting-edge technologies while creating lasting organizational value. About the Team We deliver digital transformation initiatives that reshape how our organization operates. Our team partners across business units to integrate emerging technologies into core processes. We exist to accelerate innovation and drive competitive advantage through AI. Responsibilities - Developing and executing AI transformation roadmaps aligned with business objectives and digital strategy - Identifying and prioritizing opportunities for operational efficiency, revenue growth, and customer experience enhancement through AI solutions - Leading cross-functional initiatives that integrate AI capabilities into core business processes with measurable outcomes - Building relationships with business unit leaders to understand pain points and translate them into AI use cases - Communicating AI strategy, progress, and business impact to executive leadership and board members What We're Looking For - Demonstrate 10+ years of business transformation experience leveraging technology to drive organizational change - Lead enterprise-wide AI transformation initiatives with proven, measurable business outcomes - Influence C-level executives and shape strategic decisions through effective stakeholder management - Apply working knowledge of AI/ML technologies including generative AI, NLP, and predictive analytics - Translate technical concepts into business value using analytical and strategic thinking skills - Build business cases, ROI models, and value realization frameworks that drive investment decisions - Hold bachelor's degree in Computer Science, Data Science, Engineering, or demonstrate equivalent practical experience - Contribute published thought leadership or speaking experience at industry conferences Salary Range or On Target Earnings: Minimum: $126,500.00 Maximum: $276,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 04/10/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

About the Program: Every year, we sponsor 2 remote UX apprentices from anywhere in the world to join us for 7 months, either in the fall or spring seasons or online. Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry. Apprentices take our program for free and receive 1:1 mentorship throughout the 7-month program. Alumni UX apprentices go on to make between $85,000 -$130,000 in UX design, product design, UX research, or service design roles after they complete the program. We are committed to helping women, immigrants, POC, and LGBTQ folks break into tech and land 6-figure UX jobs. We help you land 6-figure UX jobs or coach you till you get it. Apprenticeship Requirements: This apprenticeship program is open to new grads and UX career changers alike! Here are some apprenticeship requirements to keep in mind before applying: - Interested in creative career paths in UX research, UX design, product design or service design - Willing to commit 5-10 hours of work per week to complete program deliverables - Willing to attend 2-3 hour weekend lectures to learn the end-to-end design process OR willing to complete online video course modules - Open to feedback from UX mentors and demonstrates a willingness to revise design work Apprenticeship Program Learnings: - Build digital products and services 0-1 - Lead end-to-end design process for a startup idea or topic of your choice - Lead product scoping and feature scoping, as well as entire project management - Identify target market for product and position product for launch success - Develop a business model for the product or service and demonstrate how the product/service will scale as the business model scales - Lead discovery research by managing user recruitment, creating research plans, writing interview guides, leading 8-16 discovery interviews, and synthesizing interview insights - Deliver a compelling UX design and business pitch for your startup idea, showcasing both qualitative and quantitative data to justify the problem space and the solution - Tell a compelling story about users by showcasing user types, personas, stakeholder maps, journey maps, process maps, service blueprints, ideation matrixes, sketches, wireframes, UX workflows, prototypes and other visual deliverables - Lead user testing of wireframes and prototypes to improve product/service usability and constantly iterate on your startup idea - Design a unique design system for your solution from scratch, creating components, a style guide, and branding for your solution - Analyze direct and indirect competitors to clearly articulate your solution’s differentiators and why your solution is innovative and more likely to succeed over competing options - Consult with startups to create a scope of work and fulfill UX research, UX design, product design and service design work based on your scope of work. How to Apply: Please fill out our application form to apply for UX Woman sponsoring your participation in the program. The application takes 5 minutes to complete and will ask you to send in your LinkedIn profile and resume, as well as ask you about why you are interested in this program. You do NOT need to have a UX resume or portfolio to apply- we consider folks who are at the very beginning of their career change, who are still exploring multiple career options. You will receive UX tips and challenges via email to help you with your transition into UX and will be contacted by us if you are being considered for the apprentice program. Once contacted, you will go through a brief interview process before joining the cohort. Due to the large volume of applicants, we cannot contact all applicants about their application status. If you don’t hear from us about an interview within 2 months of applying, please consider your application closed. We consider applicants on a rolling basis.

About Us Platzi is the largest technology school in the Hispanic world, with over 6 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower by training individuals and organizations in AI, Cybersecurity, English, Programming, and Leadership. As an industry leader, our presence is recognized through a massive and passionate community, extensive press coverage, and a daily stream of student success stories. We operate primarily remote, with key offices in Bogotá and Mexico City.

About Us Platzi is the largest technology school in the Hispanic world, with over 6 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower by training individuals and organizations in AI, Cybersecurity, English, Programming, and Leadership. As an industry leader, our presence is recognized through a massive and passionate community, extensive press coverage, and a daily stream of student success stories. We operate primarily remote, with key offices in Bogotá and Mexico City.