Compensation: $104,208 - $132,808Compensation Type: SalaryEmployment Type: RegularGrade: E12Position Summary The CRM Senior Solutions Architect designs and develops enterprise level CRM software. This position is focused on delivering robust business solutions leveraging cloud-computing platforms. The role is responsible for primary application development design to extract or import data, apply upgrades and patches, interact with vendor customer solutions as needed, as well as creating and maintaining automated processes ensuring the ability of multiple departments to access Central New Mexico Community College (CNM) CRM solution. The architect works with Business Analysts and will be the technical architect and senior developer on the design and implementation of a global CRM system. This role will also be responsible for the technical design for the integration of the Customer Relations Management system with other enterprise applications. The CRM Senior Solutions Architect position within CNM and requires a blend of technical expertise, project management skills, and an understanding of the unique needs of the educational environment.Duties & Responsibilities - Guides and supports other CRM team members and student employees in coordinating departmental tasks and projects. - Designs and implements imaginative technical solutions that meet both functional and non-functional requirements while ensuring top-notch quality and timely delivery. - Provides top-tier support for assigned applications, ensuring that we meet our Service Level Agreement for incidents and problems. - Works closely with all department partners to understand their business requirements and ensure that our solutions align with their needs. - Collaborates closely with various technology teams like Development, Infrastructure, and PMO to craft elegant, scalable, and sustainable technical solutions using Salesforce technologies. - Leads the development team in designing and implementing innovative solutions while upholding standards, best practices, and high-quality code techniques. - Establishes and enhances development standards and processes to foster better collaboration and efficiency. - Shares deep insights into the functionality and architecture of our CRM system to ensure its effectiveness. - Takes charge of the detailed design of technical solutions, Proof-of-Concepts (POC), prototyping, and documentation throughout the SDLC process. - Produces top-notch code for assigned development tasks to ensure the reliability and efficiency of our solutions. - Stays up-to-date on Salesforce releases, new features, product roadmaps, and emerging technologies to keep our solutions cutting-edge. - Partners with other architects, vendors, partners, and business and technical teams to translate business needs into actionable roadmaps. - Provides after-hours on-call support and assistance with application deployment activities. - Assists with triaging and fixing defects for planned releases and production, ensuring smooth operations. - Helps with Salesforce platform management tasks such as application evaluations, integration with other systems, and capacity planning. - Creates and promotes best practices, governance measures, and patterns for custom and configured solutions on the Salesforce platform. - Monitors, develops, and maintains CRM integrations with various applications and data sources to ensure seamless operation. - Participates actively in change management committees to ensure smooth transitions and improvements. - Performs other related duties as assigned. Minimum Qualifications: - Bachelor's degree AND Three (3) years of related work experience - Two (2) years of development experience on a Salesforce platform if highly recommended - AND - At least one (1) year of programming experience Best Consideration Date: 4/13/26 EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Strategic Project Manager PRIMARY PURPOSE OF THE ROLE: To develop and manage strategic project assignments through completion; to lead and direct strategic project teams; to manage and communicate results; to make recommendations to management; and to provide training. ESSENTIAL RESPONSIBILITIES MAY INCLUDE - Identifies required resources; researches strategic project data, procedures and history for a thorough understanding of project direction and ROI. - Generates and analyzes statistical data reports; tracks process of project through completion. - Ensures effective deployment of strategic project plans. - Coordinates and facilitates project teams; assigns responsibilities to team participants. - Communicates activity progress to involved parties. - Resolves issues that arise, when appropriate. - Transitions program to management personnel. - Participates in presentations to clients, prospects and colleagues. - Develops and provides training to management and colleagues as needed. SUPERVISORY RESPONSIBILITIES - Administers company personnel policies in all areas and follows company staffing standards and training recommendations. - Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. - Provides support, guidance, leadership and motivation to promote maximum performance. - QUALIFICATIONS Bachelor's degree from an accredited college or university preferred. Ten (10) years of related experience or equivalent combination of education and experience to include five (5) years project management, office operations management, managed care, insurance-related and/or statistical analysis experience. WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

cFocus Software seeks a SME Information Technology Project Manager to join our program supporting the Internal Revenue Service (IRS). This position is remote. This position requires a Public Trust clearance. Qualifications: - Active Public Trust clearance - Minimum of 15 years of progressively responsible experience in information technology project and program management, systems integration, or enterprise IT modernization. - Of those, at least 8 years must be in a senior leadership or program management role, overseeing large-scale, complex IT initiatives—such as enterprise transformations, multi-agency programs, or mission-critical system implementations. - Experience must demonstrate expertise providing strategic direction, technical guidance, and subject matter expertise across all phases of IT project lifecycles. - Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field. - Master’s degree preferred or equivalent experience. - Project Management Professional (PMP) or DAWIA PM Level III certification strongly preferred. - Knowledge of FISMA, NIST Special Publications, OMB, Risk Management Framework (RMF), and ISCM Plan development. - IT security knowledge with desired Professional Certifications from the International Information System Security Certification Consortium (ISC)2, the International Society for Automation (ISA), the Project Management Institute (PMI), CompTIA, or the SANS Institute - Knowledge of the IRS infrastructure, technologies and general support systems is highly desirable - Knowledge and experience with technology risk assessments covering Webservices, network appliances and software - Knowledge and experience the IRS Enterprise Lifecycle and OneSDLC - Knowledge of System Interconnections to include virtual private network VPN) and other encryption technologies - Knowledge and experience with cloud systems, CSPs, and FedRAMP requirements - Knowledge of IRS Business Units and IT enterprise processes organizational processes within the - Project management experience, experience in monitoring and overseeing multiple tasks concurrently lasting 4-6 months long - Knowledge/experience with Qmulos Q-Compliance, SharePoint, Scanning tools, ServiceNow GRC, SPLUNK - Knowledge and experience with technology security engineering, analysis, and assessment - Knowledge and experience with security architecture principles and system modeling

cFocus Software seeks a Sr. Information Technology Project Manager to join our program supporting the Internal Revenue Service (IRS). This position is remote. This position requires a Public Trust clearance. Qualifications: - Active Public Trust clearance - 10 years or more of progressively responsible experience in information technology project management, systems analysis, and systems integration in large-scale or mission-critical environments. - Of those, at least 5 years must be in a lead or supervisory capacity, managing multidisciplinary teams and overseeing the full lifecycle of complex IT initiatives. - Master’s degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent experience) is preferred. - Bachelor’s degree required. - Project Management Professional (PMP) or Program Management Professional (PgMP) certification required or equivalent. - ITIL, Agile (Scrum Master/SAFe), or DAWIA Level III PM certifications are highly desirable. - Knowledge of FISMA, NIST Special Publications, OMB, Risk Management Framework (RMF), and ISCM Plan development. - IT security knowledge with desired Professional Certifications from the International Information System Security Certification Consortium (ISC)2, the International Society for Automation (ISA), the Project Management Institute (PMI), CompTIA, or the SANS Institute - Knowledge of the IRS infrastructure, technologies and general support systems is highly desirable - Knowledge and experience with technology risk assessments covering Webservices, network appliances and software - Knowledge and experience the IRS Enterprise Lifecycle and OneSDLC - Knowledge of System Interconnections to include virtual private network VPN) and other encryption technologies - Knowledge and experience with cloud systems, CSPs, and FedRAMP requirements - Knowledge of IRS Business Units and IT enterprise processes organizational processes within the - Project management experience, experience in monitoring and overseeing multiple tasks concurrently lasting 4-6 months long - Knowledge/experience with Qmulos Q-Compliance, SharePoint, Scanning tools, ServiceNow GRC, SPLUNK - Knowledge and experience with technology security engineering, analysis, and assessment - Knowledge and experience with security architecture principles and system modeling