Role Description This position is responsible for the design, configuration, implementation, optimization, maintenance, and support of complex clinical systems to improve compliance with all applicable regulations and organizational policies. Clinical applications include any software application used in support of the clinical enterprise, including: - Patient registration - Patient billing - Clinical documentation utilized in the ambulatory and inpatient settings - Applications for specific medical specialties such as Radiology, Pathology, Oncology, Transplant, and Cardiology Other responsibilities include: - Providing advanced analysis and documentation - Formulating logical statements of business and management problems to develop requirements for the configuration of clinical applications - Providing solutions to complex problems This role requires an understanding of the assigned system applications, functions, and features that end-users would experience. Has full technical knowledge of all phases of clinical applications programming. Qualifications - Bachelor’s degree in a related field - Five years of related experience - Cadence, Prelude, and Referrals certification or accreditation (preferred) - Community Connect experience (preferred) Requirements - Independently solves complex technical issues and/or prepares detailed specifications from which complex clinical programs are written - Analyzes and revises complex clinical system logic and documentation - Works on all phases of clinical application system analysis and/or programming activities - Responsible for program design, coding, testing, debugging, and documentation for complex clinical applications - Provides technical guidance and direction in the development, implementation, and maintenance of complex clinical information systems - Applies advanced analysis and documentation to look past the initial problem to understand the larger picture - Focuses on the whole clinical system/application and integration of systems - Provides technical planning and direction based on goals of the institution - Manages multiple complex activities within the scope of a project - Designs and/or modifies clinical plans and procedures, as appropriate, and follows project plans to ensure project success - Proactively partners with customers to understand and meet their needs - Demonstrates awareness and understanding of institution, department, and customer mission and goals - Functions as team and/or project leader, but also participates as a team member - As a project leader, interacts with executive sponsors, ensuring project charter and status updates are delivered at specified intervals to IS and other UTMB leadership - Recommends ways to improve productivity, reduce costs, enhance revenue, and maximize effectiveness of overall operations through automated solutions based on customer/user needs - Researches new technological solutions, verifies, and applies solutions of others and self - Identifies training needs for customer and team members - Serves as a role model/mentor to electronic health record (EHR) Clinical Applications Analysts and Senior EHR Clinical Applications Analysts - Works with all levels of staff as required for projects and is accountable for team outcomes - Serves as liaison with vendors and/or business partners and their products and services Benefits - Actual salary commensurate with experience - Remote position - Work schedule: 8 am to 5 pm, and as needed on occasion Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

• Execute and optimize processes that drive refund improvements across SKU, brand, and channel levels. • Maintain and enhance refund reporting, forecasting, and variance analysis to ensure accurate financial tracking and performance insights. • Develop models, templates, and reporting tools (Excel and other data tools) to support efficient decision-making and ad-hoc analysis. • Partner with cross-functional teams and finance leaders to build refund plans, improve profitability, and influence strategic outcomes. • Monitor operational metrics, ensure data accuracy, and identify opportunities for variance recovery and process improvements.

• System Build and Configuration: Independently research and configure systems to improve processes, add efficiencies, and promote patient safety. • Heuristic Design: Promotes the effective use and benefits of healthcare systems. Leverages applicable clinical/business knowledge, expertise, and licensure to inform workflow, system design, and to support end users. • Adapt and Innovate: Embrace change positively, seek process improvements, and demonstrate innovative thinking. • Ensure Accountability: Take responsibility for actions, correct mistakes, and adhere to service excellence standards. • Collaborate and Communicate: Build partnerships with stakeholders, end users, and colleagues, ensuring effective communication and support. • Information Technology: Demonstrates general knowledge of systems development life cycle by applying appropriate methods to develop, test, deploy and evaluate ongoing maintenance needs. • Project Management: Manage projects effectively, understand system development life cycles, and follow project management principles. • Documentation and Testing: Create and maintain thorough documentation, develop test scripts, and ensure builds meet departmental standards and end user approval.

• Serve as a strategic partner in the design, implementation, and governance of Nemours Children’s Health compensation programs. • Provide advanced analytics, market insights, and consultative support to ensure competitive, equitable, and compliant pay practices. • Lead complex projects such as pay equity reviews, incentive plan modeling, and job architecture initiatives. • Advise HR leadership and business partners on compensation strategy. • Ensure adherence to regulatory requirements and internal governance standards. • Maintain audit-ready documentation for all compensation processes. • Conduct advanced modeling and scenario analysis to support organizational decision-making. • Present findings and recommendations to leadership in clear, actionable formats.