• Support F6S’ AWS customers in configuring and managing their AWS environments • Provide expertise to help F6S AWS users configure or manage AWS

Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description Are you a problem-solver at heart? Do you love getting to the root cause of customer business processing issues and finding ways to avoid them from happening again? At Unit4 Cloud Ops, we're looking for analytical, logical talents like you to join our team and help us build better solutions for our customers. With a structured approach, tools and processes, and the latest analytical and troubleshooting skills, you'll be equipped to solve problems quickly and effectively. You'll also have the opportunity to learn hot skills in the market such as Azure, DevOps, and troubleshooting - ranging from infrastructure, virtualization, operating systems, and the application stack. Joining Unit4 Cloud Ops means you'll have access to all the resources you need to thrive and develop as a Cloud Ops professional. Our team of experts will mentor and guide you to become the best you can be. Qualifications Here are the qualities and qualifications we're looking for: - Experience in Windows OS, Active Directory, SQL server, Powershell, SMTP, IIS, FTP/SMTP - Willingness to learn: We're always striving to improve and innovate, and we're looking for team members who share that mindset. We want individuals who are eager to learn new technologies and practices, and who are excited to grow their skills. - Resourcefulness: As a Cloud Ops professional, you'll need to be able to search for information and apply solutions quickly and efficiently. We're looking for individuals who can think critically and creatively to find the best solutions. - Technical skills: We require good knowledge of MS Windows Server monitoring and maintenance, as well as experience with automation and scripting tools such as PowerShell, JSON, or other scripting languages. Knowledge of network infrastructure, Microsoft Azure platform, and SQL Server is an advantage. - Communication skills: Good communication skills in English, both verbal and written, are essential. We value team members who can collaborate effectively and clearly communicate technical information. Additional Information Who we are We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer - a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact - balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits - growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work - talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry - a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme - a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

• As a motivated consultant/developer, you help our clients achieve their IT project goals • You repeatedly familiarize yourself with new, complex infrastructures and software projects and independently and responsibly implement new features • Building, operating, and extending (cloud) infrastructures are part of your daily work, just as developing new features is • Through knowledge sharing, you continuously make our team—and yourself—better and more valuable

• Design, build and maintain secure, scalable cloud infrastructure across AWS and Azure • Manage and enhance our Kubernetes (EKS) platform to support reliable, modern applications • Develop and maintain Infrastructure as Code using Terraform and Helm • Improve and support CI/CD pipelines using Argo Workflows, ArgoCD and GitHub Actions • Lead and participate in incident response, including on-call activities and major incident coordination • Drive high-quality monitoring, alerting and observability across metrics, logs and traces • Conduct and support blameless post-incident reviews, ensuring follow-up actions are delivered • Define and implement SLIs/SLOs to improve service reliability and operational excellence • Collaborate with engineering teams to embed best practices and improve developer experience • Contribute to automation, tooling, and continuous improvements that reduce toil and increase platform resilience