• Oversee the entire product area within the Transactions team • Create scalable systems for feedback, coaching, and recognition • Drive programs that enhance both people development and craft excellence • Explore problems from multiple angles and deliver designs that balance growth goals with usability and trust • Elevate design quality across the team by giving thoughtful feedback and mentoring designers

• Responsible for concept, design, and development of resources across multiple accounts • Work effectively across a dynamic team, adhering to critical project timelines • Review and critique work of senior graphic designers and designers

• Own and evolve the brand’s visual identity, ensuring consistency and high quality across all channels • Translate brand strategy into strong visual systems • Lead the development of high-quality design across web, digital, print, social media, presentations, and campaign assets • Art direct websites, landing pages, campaigns, and overall brand materials • Provide clear visual direction for internal teams (design, brand) and external partners • Manage multiple projects simultaneously, balancing deadlines with a consistently high level of execution

• Designs materials based on strategic and tactical plans provided by the account management team • Is a team player and works with other designers, copywriters, and additional designated ‘team’ personnel in production of said materials • Strives to meet assigned deadlines • Alerts CDs, ACDs, and Project Managers if deadlines cannot be met or if an extension is required • Works with production personnel, providing complete input and any instruction required to complete production of approved design • Provides all required specifications to Production Manager if applicable • Reviews all production materials on assigned projects • Meets with Agency team as required to ensure timely completion of assigned projects • Maintains working up-to-date knowledge of computer design software and hardware