Cayuse Holdings

Cayuse Holdings provides a variety of IT services to clients across various industries, including government, commercial, and tribal sectors. Built on a foundation of inclusivity,

Dynamics 365 Implementation Consultant

Location

Idaho

Posted

69 days ago

Salary

$50 - $75 / hour

Seniority

Senior

Experience acceptedEnglishAzureERP

Job Description

Dynamics 365 Implementation Consultant

Cayuse Holdings

• Lead and deliver greenfield implementations of Dynamics 365 Finance and CRM modules. • Translate business requirements into functional and technical solution designs. • Configure, customize, and deploy Dynamics 365 Finance and CRM solutions. • Own full lifecycle implementations including requirement gathering, design, build, testing, deployment, and hypercare support. • Design and implement voice/telephony integrations with Dynamics 365 (CTI, call routing, call logging, screen pops, case creation). • Collaborate with telephony vendors and infrastructure teams on integration design. • Design and manage integrations using Power Platform, Azure services, and APIs. • Support data migration, validation, and reconciliation activities. • Ensure security, compliance, and governance standards are met. • Collaborate with business and IT stakeholders and provide implementation best-practice guidance.

Job Requirements

  • Proven experience in end-to-end Dynamics 365 Finance and CRM implementations.
  • Hands-on experience with voice or telephony integrations within Dynamics 365 environments.
  • Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
  • Experience with system integrations, APIs, and Azure integration services.
  • Strong analytical, communication, and stakeholder engagement skills.
  • Microsoft Dynamics 365 or Power Platform certifications (preferred).
  • Experience with Microsoft Teams Voice, Azure Communication Services, or CTI tools (preferred).
  • Experience working on enterprise-scale ERP or CRM transformation programs (preferred).

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