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A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Italian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
Location
Italy
Posted
82 days ago
Salary
0
Seniority
Mid Level
Job Description
Italian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
Mercier Consultancy Group
Mercier Consultancy MD is looking for Italian Speaking Customer Service Representatives to join their dynamic team in Sofia, Bulgaria. This is a fantastic opportunity to develop your career in customer service while enjoying the vibrant life of Bulgaria's capital. The position offers fully paid relocation, making your move to Sofia smooth and hassle-free. Key Responsibilities - Provide excellent customer support to Italian-speaking clients via phone, email, and chat. - Assist customers with inquiries, bookings, orders, and issue resolution promptly and professionally. - Maintain accurate records of customer interactions using company systems. - Collaborate with internal teams to ensure timely and effective resolution of customer concerns. - Stay updated on company products, policies, and procedures to provide accurate information to customers. - Work flexible hours and adapt to shift patterns, including weekends if required.
Job Requirements
- Fluency in Italian (both spoken and written) is mandatory.
- Good command of English is preferred.
- Prior experience in customer service or related roles is advantageous.
- Strong communication and interpersonal skills.
- Problem-solving abilities and a customer-focused attitude.
- Willingness to relocate to Sofia, Bulgaria with full relocation package provided.
- Ability to work in a team-oriented environment and adapt to a fast-paced workplace.
- Basic computer skills and familiarity with CRM tools are beneficial.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- And Much More...
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Italian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is looking for Italian Speaking Customer Service Representatives to join their dynamic team in Sofia, Bulgaria. This is a fantastic opportunity to develop your career in customer service while enjoying the vibrant life of Bulgaria's capital. The position offers fully paid relocation, making your move to Sofia smooth and hassle-free. Key Responsibilities - Provide excellent customer support to Italian-speaking clients via phone, email, and chat. - Assist customers with inquiries, bookings, orders, and issue resolution promptly and professionally. - Maintain accurate records of customer interactions using company systems. - Collaborate with internal teams to ensure timely and effective resolution of customer concerns. - Stay updated on company products, policies, and procedures to provide accurate information to customers. - Work flexible hours and adapt to shift patterns, including weekends if required.
Italian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is looking for Italian Speaking Customer Service Representatives to join their dynamic team in Sofia, Bulgaria. This is a fantastic opportunity to develop your career in customer service while enjoying the vibrant life of Bulgaria's capital. The position offers fully paid relocation, making your move to Sofia smooth and hassle-free. Key Responsibilities - Provide excellent customer support to Italian-speaking clients via phone, email, and chat. - Assist customers with inquiries, bookings, orders, and issue resolution promptly and professionally. - Maintain accurate records of customer interactions using company systems. - Collaborate with internal teams to ensure timely and effective resolution of customer concerns. - Stay updated on company products, policies, and procedures to provide accurate information to customers. - Work flexible hours and adapt to shift patterns, including weekends if required.
Italian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is looking for Italian Speaking Customer Service Representatives to join their dynamic team in Sofia, Bulgaria. This is a fantastic opportunity to develop your career in customer service while enjoying the vibrant life of Bulgaria's capital. The position offers fully paid relocation, making your move to Sofia smooth and hassle-free. Key Responsibilities - Provide excellent customer support to Italian-speaking clients via phone, email, and chat. - Assist customers with inquiries, bookings, orders, and issue resolution promptly and professionally. - Maintain accurate records of customer interactions using company systems. - Collaborate with internal teams to ensure timely and effective resolution of customer concerns. - Stay updated on company products, policies, and procedures to provide accurate information to customers. - Work flexible hours and adapt to shift patterns, including weekends if required.
Italian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is looking for Italian Speaking Customer Service Representatives to join their dynamic team in Sofia, Bulgaria. This is a fantastic opportunity to develop your career in customer service while enjoying the vibrant life of Bulgaria's capital. The position offers fully paid relocation, making your move to Sofia smooth and hassle-free. Key Responsibilities - Provide excellent customer support to Italian-speaking clients via phone, email, and chat. - Assist customers with inquiries, bookings, orders, and issue resolution promptly and professionally. - Maintain accurate records of customer interactions using company systems. - Collaborate with internal teams to ensure timely and effective resolution of customer concerns. - Stay updated on company products, policies, and procedures to provide accurate information to customers. - Work flexible hours and adapt to shift patterns, including weekends if required.
