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A tapestry is made of many threads woven into one story. So are we. Our global house of brands unites the magic of Coach and Kate Spade New York. By intertwining different people and ideas, we push ourselves in our work, pull out the unexpected in what we create, and expand the bounds of possibility. Our brands were created by dreamers who were determined to turn ideas into icons and, with passion, made it happen. We’ve grown by finding people similarly dedicated to the dream all over the world. We hold ourselves to high standards in every material, process, and person that plays a part in our work, and we embrace difference by design because diverse perspectives are at the heart of creativity. We find brilliance in the intersections—of beauty and function, of heritage and innovation, of accessibility and aspiration—which is how we break through with magic and logic in our culture and our craft. The result is that we stand taller together. Tapestry elevates the best in our people and brands. We use our collective strengths to move our customers and empower our communities, to make the fashion industry sustainable, and to build a house that’s equitable, inclusive, and diverse. Individually, our brands are iconic. Together, we can stretch what’s possible.
Sales Associate
Location
Singapore
Posted
85 days ago
Salary
0
Seniority
Entry Level
Job Description
Sales Associate
Tapestry - Coach and Kate Spade
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom. Key Responsibilities Customer Engagement & Styling - Greet guests warmly and confidently, demonstrating strong product knowledge. - Actively listen and ask insightful follow-up questions to understand customer needs. - Provide styling advice, suggest add-ons, and create complete looks. - Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles. - Guide customers through purchase decisions and ensure a seamless checkout experience. - Reinforce and celebrate customer choices, inviting them to return. Sales & Business Acumen - Drive results through strong customer connections and storytelling. - Demonstrate deep knowledge of the brand and product attributes across all categories. - Maintain operational excellence, including stockroom organization and POS transactions. - Give and receive feedback in an honest, constructive manner. Requirements Skills & Experience - Professional selling skills with exceptional interpersonal and communication abilities. - Prior experience in a retail environment. - Ability to multitask, prioritize, and work collaboratively in a team setting. - Social media awareness and willingness to learn omni/virtual selling techniques. - English proficiency (or local language proficiency per market). Schedule: Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Return-to-work program post parental leave, Team based strategic planning, OKR operational model, Team workouts, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, Hybrid work model, Summer hours, Employee awards, Diversity recruitment program, Pay transparency, Transgender health care benefits, Wellness days, Meditation space, Mother's room, Apprenticeship programs
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