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Patient Services Coordinator
Location
United States
Posted
63 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Patient Services Coordinator
McKesson
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Position Summary The Patient Services Coordinator at Intrafusion Holding Corp. is responsible for ensuring a seamless and positive experience for patients by managing administrative tasks, coordinating appointments, and serving as a primary point of contact for patient inquiries. Compensation: The target rate for this role is between $23 and $24 an hour. Key Responsibilities - Greet and assist patients and visitors in a professional and courteous manner, both in person and over the phone. - Schedule, reschedule, and confirm patient appointments, ensuring accurate entry into the electronic health record (EHR) system. - Collect and verify patient demographic information, insurance details, and medical history, maintaining strict confidentiality. - Process patient registrations, check-ins, and check-outs efficiently, including collecting co-pays and outstanding balances. - Answer patient questions regarding services, appointments, billing, and general inquiries, providing accurate and helpful information or directing them to appropriate personnel. - Manage incoming calls, faxes, and emails, prioritizing and responding promptly. - Prepare and organize patient charts and other necessary documentation for appointments. - Liaise with clinical staff, insurance companies, and other departments to facilitate patient care and resolve issues. - Maintain a clean, organized, and welcoming reception area. - Assist with other administrative duties as assigned to support the efficient operation of the facility. Minimum Requirement Typically requires 3+ years of related experience. Education High school diploma or equivalent required; Associate's degree or certification in medical office administration preferred. Critical Skills - Minimum of 2 years of experience in a patient-facing role within a healthcare setting. - Proficiency with electronic health record (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook). - Excellent interpersonal and communication skills, both written and verbal. - Strong organizational skills and attention to detail. - Ability to multitask and prioritize in a fast-paced environment. - Demonstrated ability to maintain confidentiality and adhere to HIPAA regulations. - Customer service-oriented with a compassionate and empathetic approach to patient interactions. - Ability to work independently and as part of a team. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $17.39 - $28.99 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
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