• Deliver timely and effective assistance over the phone • Use technology to identify opportunities and barriers and find efficient solutions • Organize work information to ensure accuracy and completeness • Collaborate and work in different capacities as a team and assist with quality assurance • Take the initiative to find creative approaches that make each experience feel personal for all key players • Look for ways to contribute to the ongoing improvement of clients, vendors, and team experience • Track and report key performance metrics • Opportunities to provide services such as interpreting, translating, and linguistic support

• Serve as the highest level of technical support for PaxeraHealth clients. • Diagnose, troubleshoot, and resolve software and technical issues across healthcare imaging systems. • Implement PaxeraHealth software solutions in cloud-based, virtual, and physical environments. • Support integrations with PACS, RIS/HIS, EMRs, and third-party healthcare IT solutions. • Document project activity, contribute to knowledge-based content, and perform root cause analysis. • Collaborate closely with project managers, engineers, and customers to ensure successful installations and timely resolution of service requests. • Provide expert input and support in conferences, demos, or onsite engagements when needed.

• Provide phone, email, and chat support for customers using FSI’s software applications primarily CMS, a CMMS application. • Deliver training and consulting services either online or onsite. • Maintain call database and identification of common issues experienced by our customers. • Conduct software testing as new releases of our applications become available. • Become familiar with new CMS features and products through independent investigation. • Assist customers with implementation and identify best practices for utilizing the CMS application. • Communicate directly with customers via phone, e-mail and remote diagnostics to identify, reproduce and resolve customer reported application and technical issues for the CMS application, CMS Mobile, and other CMMS applications as needed. • Deliver clear and easy class instructions, communicate difficult concepts well, and maintain professional presentation skills. • Act as an account manager with assigned accounts, which may include regularly scheduled conference calls, being proactive with reviewing client accounts and touching base with primary contacts. • Participate in asset inventory projects, as needed. • Ability to work independently and in a team environment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Ready to break free from the traditional 9–5 and build a career that aligns with your ambitions? At AO, you have the opportunity to take control of your professional journey, set your own hours, and create a lifestyle that supports both success and fulfillment. - Be Your Own Boss: Take ownership of your career while building toward long-term success at your own pace. - Flexible Schedule: Design a workday that fits your lifestyle, priorities, and personal commitments. - Live Your Dream Life: Create a career that supports your personal goals while offering stability, growth, and opportunity. Qualifications - A strong desire for independence and self-direction. - Ambition to grow, achieve, and unlock their full potential. - Openness to new challenges and motivation driven by opportunity. - No rigid career path—your effort and consistency determine your growth. Requirements - Embrace an entrepreneurial mindset and take control of your professional future. - Build a flexible schedule that balances personal fulfillment and career success. - Be recognized and rewarded for performance, discipline, and growth. Benefits - Health Insurance Reimbursement: Support your well-being with access to a health insurance reimbursement program. - All-Expenses-Paid Incentive Trips: Earn travel rewards to destinations such as Ireland, Dubai, Amsterdam, and Iceland, recognizing performance and consistency. Company Description Embark on your journey toward freedom and fulfillment. Join a community built on flexibility, growth, and possibility. Apply today and start creating the career—and lifestyle—you deserve.