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Customer Service Coordinator
Location
United States
Posted
116 days ago
Salary
0
Seniority
Senior
Job Description
Customer Service Coordinator
Choice Translating, Inc.
• Deliver timely and effective assistance over the phone • Use technology to identify opportunities and barriers and find efficient solutions • Organize work information to ensure accuracy and completeness • Collaborate and work in different capacities as a team and assist with quality assurance • Take the initiative to find creative approaches that make each experience feel personal for all key players • Look for ways to contribute to the ongoing improvement of clients, vendors, and team experience • Track and report key performance metrics • Opportunities to provide services such as interpreting, translating, and linguistic support
Job Requirements
- Strong interpersonal skills
- Confident and experienced in the use of social media, tablets, smartphones, online tools, and applications
- In-progress - university degree or equivalent experience
- Enjoys talking with others on the phone and video
- Proficient with technology and adapting to a variety of online platforms
- Strong written and spoken communication skills in English (additional languages a plus)
Benefits
- Flexible work arrangements
- Professional development
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Lisa RusselSince 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
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