• Collaborate with stakeholders to define and articulate the workflow vision, strategy, and roadmap based on customer insights, and business objectives • Manage and prioritize development backlogs, balancing customer needs, technical constraints, and business goals • Work closely with operations, development, and business intelligence teams to ensure alignment and successful execution of product initiatives • Clearly communicate workflow updates, plans, and features to internal teams, customers, and other stakeholders • Plan and execute workflow launches in collaboration with operations and development teams to ensure maximum adoption and success

Summary Provides care management services to more than 2 million members in South Carolina and nationally. Administers complex, high-touch concierge case management for members identified into specialized programs such as high-risk maternity, NICU, ESRD, Cancer, Palliative Care or Behavioral Health. Identifies risks and provides outreach services to facilitate the coordination of healthcare services and gap closure. Provides individualized care plans to ensure cost-effectiveness, overall care satisfaction, and improved quality of life. Description Position Purpose We are currently hiring for an RN Concierge Care Manager to join BlueCross BlueShield of South Carolina. In this role as an RN Concierge Care Manager, you will provide care management services to more than 2 million members in South Carolina and nationally, administer complex, high-touch concierge case management for members identified into specialized programs such as high-risk maternity, NICU, ESRD, Cancer, Palliative Care or Behavioral Health, identify risks and provides outreach services to facilitate the coordination of healthcare services and gap closure, and provide individualized care plans to ensure cost-effectiveness, overall care satisfaction, and improved quality of life. Location This position is full-time (40 hours/week) Monday-Friday from 8:00am-5:00pm EST and will be fully remote. To work from home, the candidate must have high-speed (non-satellite) internet and a private, secure home office. The position will be fully remote on a desktop computer to provide highly interactive case management to assigned members. Members will include those with chronic or high-risk conditions and those who are admitted to inpatient care. You will educate and guide members through prior authorizations and understanding the need to adhere to medications and the plan of care. Most interactions will be by phone and through our messaging system, perfect for those who love case management and improving the lives and medical outcomes of members while working in your own home office. To aid in your consideration, please attach a copy of your current RN license, or include your RN license number on your resume. What You’ll Do: - Directs day-to-day, high-touch member management to include implementation of program goals, coordination of treatment plans and benefit coordination for high-risk patient populations and/or those with complex conditions. - Coordinates clinical services with external sources to include: providers, vendors, facilities, social workers/case managers and/or community services. - Participates in team training and continuing medical education. - Prepares for external audits and quality assurance efforts. To Qualify for This Position, You'll Need the Following: - Required Education: Associate’s degree in nursing OR Graduate of Accredited School of Nursing OR master’s degree in social work, Psychology, or Counseling. - Required Work Experience: 5 years' case management experience as an RN OR 2 years’ case manager experience as an RN in a health insurance environment. - Required Skills and Abilities: Working knowledge of word processing software. - Knowledge of quality improvement processes and demonstrated ability with these activities. - Knowledge of contract language and application. - Ability to work independently, prioritize effectively, and make sound decisions. - Demonstrated customer service, organizational, and presentation skills. - Demonstrated proficiency in spelling, punctuation, and grammar skills. - Demonstrated oral and written communication skills. - Ability to persuade, negotiate, or influence others. - Analytical or creative thinking skills. - Ability to handle confidential or sensitive information with discretion. - Required Software and Tools: Microsoft Office - Required Licenses and Certificates: Active, unrestricted RN licensure from the United States and in the state of hire; OR active, compact, multistate, unrestricted RN license as defined by the Nurse Licensure Compact (NLC); OR active licensure as a social worker, psychologist, or counselor in state of hire. Nationally recognized Case Management certification to be obtained within 2 years of hire as a Case Manager. We Prefer That You Have the Following: - Preferred Education: Bachelor's degree in health-related field (Nursing, Healthcare Administration, Pharmacy, Sciences, Applied Health) - Preferred Work Experience: 5 years’ experience in case management in a sub-specialty area (i.e. ICU, Palliative Care, Hospice, or Home Health) - Preferred Skills and Abilities: Strong communication and customer services skills. - Excellent analytical skills to problem solve and remedy issues immediately. - Ability to work in an autonomous environment or leadership capacity. - Preferred Software and Tools: Working knowledge of Microsoft Word, PowerPoint, Excel, or other spreadsheet/database software; TMCS, LiveOps, MDDS, and BlueVue. - Preferred Licenses and Certificates: Case manager certification, clinical certification in specialty area. Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS) certification. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. - Subsidized health plans, dental and vision coverage - 401k retirement savings plan with company match - Life Insurance - Paid Time Off (PTO) - On-site cafeterias and fitness centers in major locations - Education Assistance - Service Recognition - National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 504 Pay Range: $28.26 - $42.40 Job Description The Evaluator applies expertise in the relevant content area to review students’ assessments and determine mastery of learning objectives and course competencies. The Evaluator provides accurate and helpful feedback on assessments to helps students develop course competencies and progress through their academic programs. This role applies evaluation processes, procedures, and policies to ensure assessment feedback is consistent, personalized, and timely. This role participates in ongoing training to ensure they apply the latest evaluation strategies to new and updated course and program learning objectives and competencies. - - Essential Functions and Responsibilities: Analyze and evaluate assessments to determine students’ mastery of learning objectives and course competencies. Prepare accurate, helpful, and consistent feedback to help students develop course competencies. Apply evaluation processes, policies, and procedures when reviewing and determining students’ mastery of course learning objectives and program competencies. Stay current with updates to evaluation processes; adopt and apply updated and new evaluation processes as they occur. Collaborate with team members and leadership when evaluating new and complex assessments to ensure consistent evaluation ratings. Review evaluation feedback from team members and leaders, apply input as needed to ensure evaluation methods align with department and team expectations. Partner with team members and leaders to improve evaluation processes that promote consistent scoring and improve evaluation processes. Knowledge, Skill, and Abilities: Ability to review students’ responses on assessments and determine mastery of learning objectives and course competencies. Ability to evaluate assessments and develop accurate, helpful, personalized, and consistent feedback to students in a way that helps them progress through their academic programs. Ability to maintain expertise in content relevant to the role. Demonstrate excellent communication skills (verbal and written). Demonstrated competency with technology needed to evaluate and respond to students’ assessments. Ability to adapt quickly to new processes and apply changes to evaluation processes. Ability to provide and receive constructive feedback and ensure consistency in evaluation responses. Demonstrated attention to detail and accuracy. Demonstrated ability to collaborate and work effectively as part of a team. Ability to work independently to complete assessment evaluations consistent with standard practices and policies. Minimum Qualifications - MSN with a Nursing Education focus (ONLY Candidates with a MSN in Nursing Education will be considered) - 3 years or more of work experience in nursing education - Active unencumbered registered nursing license Preferred Qualifications - Terminal Degree in Nursing (Ph.D., DNP) - Certified Nursing Education (CNE) - Work experience in graduate level nurse education This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. Position & Application Details Part-time Regular Positions (classified as regular and working less than 30 standard weekly hours): This is a part-time, regular position (classified for less than 30 SWH) that is eligible for vision and mental healthcare; flexible spending account; voluntary life insurance; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and prorated paid holidays and accrued sick time. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: - Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: - Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market - Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance - Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more - Progressive career opportunities as demonstrated by our record of promoting internally - Flexibility to set your own schedule and manage your own territory, ideal for self-starters - A dedicated support system including structured and continued training - Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: - Motivation to succeed and achieve goals - Drive to continuously improve oneself and their customers - Demonstrated sales successes with an established track record of achievement and progression - Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: - Account Managers - Account Executives - District Sales & Sales Managers - Field Sales & Territory Managers - Area Managers - Business Development - Business Managers - Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: - Prospecting automotive dealerships to enhance business development outcomes - Account management & client services to build a strategic and consultative relationship with customers - Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: - Minimum travel of 80% in the market - Proven track record of success in a competitive sales environment - Bachelor’s degree or equivalent work experience - A valid driver’s license, insurance and registration - Occasional overnight travel, less than 10% Preferred: - Knowledge or experience in auto finance or retail operations of automobile dealerships - Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 Base Salary + Monthly Uncapped Commission #LI - Remote INDSAHP #zip Benefits - Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: - Positive by maintaining resiliency and focusing on solutions - Respectful by collaborating and actively listening - Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions - Direct by effectively communicating and conveying courage - Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: - Remain compliant with our policies processes and legal guidelines - All other duties as assigned - Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.