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Software Development Engineer III – Infrastructure
Location
India
Posted
141 days ago
Salary
0
Seniority
Senior
Job Description
Software Development Engineer III – Infrastructure
HighLevel
• Participate in 24/7 on-call rotations for core infrastructure systems • Execute incident response during production events, including triage, mitigation, and recovery • Maintain and improve runbooks, operational procedures, and escalation paths • Help reduce MTTR and prevent repeat incidents through engineering solutions • Improve reliability of core infrastructure components including: Kubernetes (GKE) clusters, Cloud networking and load balancing & Edge services (Cloudflare) • Identify systemic reliability issues and drive corrective actions • Support capacity planning, scaling, and resilience testing • Execute security remediations across cloud and Kubernetes environments • Support enforcement of: IAM least-privilege access, Network security controls & Runtime security policies • Partner with Platform Security on vulnerability management and remediation • Support security incident response and post-incident reviews • Automate repetitive operational and security tasks • Build tooling to improve: Incident response speed, Operational visibility & Security posture enforcement • Reduce manual toil through scripts, tooling, and process improvements • Support safe execution of infrastructure and configuration changes • Ensure changes follow defined change management and audit requirements • Contribute to incident reviews, postmortems, and continuous improvement initiatives • Work closely with Cloud Infrastructure, SRE, Platform, Data, and Security teams • Contribute to shared documentation and operational standards • Mentor junior engineers and lead small reliability or security initiatives
Job Requirements
- 4+ years of experience operating large-scale systems
- Experience leading incident response or reliability initiatives
- Ability to identify systemic issues and propose long-term fixes
- Comfortable mentoring junior engineers and influencing peers
- Experience supporting or operating production systems
- Strong understanding of reliability, security, and operational best practices
- Comfortable working in on-call and incident response environments
- Strong troubleshooting and communication skills
- Experience with GCP or other public cloud platforms (Nice to have)
- Experience with Kubernetes (GKE) in production (Nice to have)
- Familiarity with Cloudflare, networking, or edge security (Nice to have)
- Exposure to security tooling or vulnerability management (Nice to have)
- Scripting or automation experience (Python, Go, Bash, etc.) (Nice to have)
- Experience in compliance- or audit-driven environments (SOC2, ISO) (Nice to have)
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