• Drive successful engagement at critical phases such as renewals, exclusivity negotiations, and strategic initiatives. • Manage and develop three direct reports. • Lead the Top Restaurant Partnerships exclusive and marketplace retention strategy. • Develop and implement competitive strategies. • Partner closely with various teams including Account Management, Strategic Finance, and Legal.

• Complete sales calls and presentations • Cultivate and handle a large portfolio of potential accounts • Conduct in-depth, targeted market research • Interface with internal and external senior level stakeholders • Assist senior colleagues who specialize in a preferred market and/or industry

Role Description We are seeking an experienced and driven Veterinary Molecular Device BD Manager to expand our animal health market presence and grow our veterinary diagnostic product line. The ideal candidate has strong client resources, established relationships with distributors, veterinary hospitals, laboratories, and experience building a profitable sales pipeline in the veterinary industry. This role requires deep understanding of the veterinary market, including USDA regulatory requirements, contract manufacturing organizations (CMO), and commercialization of animal diagnostic products. You will play a critical role in expanding channel partnerships, driving revenue growth, and strengthening our position in the Veterinary IVD market. Key Responsibilities - Business Development & Sales Expansion - Identify, engage, and develop new business opportunities within the veterinary diagnostic market. - Build and maintain relationships with distributors, wholesalers and industry partners. - Leverage existing client resources and networks to accelerate market penetration. - Develop, manage, and expand a high-quality sales pipeline across multiple veterinary product lines. - Achieve and exceed quarterly/annual revenue targets. - Channel & Distributor Management - Establish and manage distributor partnerships across domestic and international markets. - Conduct distributor training, performance reviews, and sales enablement activities. - Negotiate commercial agreements, pricing models, and partnership terms. - Veterinary Product Knowledge & Technical Guidance - Promote and communicate the value of veterinary molecular device products. - Provide product training, demonstrations, and technical presentations to key accounts and distributors. - Act as a subject-matter liaison between customers and internal R&D, regulatory, and product teams. - Regulatory & Industry Understanding - Maintain working knowledge of USDA regulations related to veterinary diagnostic approvals and compliance. - Collaborate with regulatory and CMO partners to ensure product readiness, certification, and market acceptance. - Understand regulatory pathways and quality requirements for veterinary IVD manufacturing and distribution. - Market Intelligence & Strategy - Conduct market research to identify trends, competitor activities, and new market opportunities. - Provide insights to support product strategy, pricing, and go-to-market approaches. - Work cross-functionally with marketing, product management, and operations to drive strategic initiatives. - Events & Customer Engagement - Represent the company at veterinary conferences, trade shows, and industry events. - Support marketing campaigns, launch events, and promotional activities targeting veterinary professionals. Qualifications - Bachelor’s degree in Animal Science, Veterinary Science, Biology, Business, or related field. - 3–7 years of experience in Veterinary Molecular Devices business development. - Existing client resources such as distributor network. - Proven success in building and managing sales pipelines. - Strong understanding of veterinary diagnostic products (IVD, rapid tests, PCR, analyzers). - Experience working with USDA regulatory processes for veterinary products. - Experience working with CMOs (Contract Manufacturing Organizations) in animal health. - Knowledge of animal health market segmentation (companion animal, livestock, equine, poultry). - Experience selling to veterinary distributors, key opinion leaders (KOLs), and corporate veterinary groups.

• Drive the expansion of our App Marketplace by evaluating, negotiating, and ultimately acquiring partners that compliment ServiceTitan’s current product offerings and are in service of a broader product strategy • Collaborate with leaders across ServiceTitan’s Product, Sales, Success, and Support organizations to inform our integration partnership and integration strategy • Develop business cases using quantitative and qualitative analyses, evaluate multiple financial models to monetize partnerships, and related deliverables; Size revenue and efficiency opportunities, prioritizing activity accordingly • Develop a deep understanding of customer needs, identify gaps in core product functionality, and identify the right set of integrations and accompanying enhancements • Support shaping and continuously refining the App Marketplace program, optimizing for efficiency, growth and commercial value, across our customer, partner, and internal team stakeholders • Effectively communicate ServiceTitan’s product vision to the partners both in and outside of our App Marketplace program • Help scale the team and our supporting partner programs to keep up with the expanding needs of ServiceTitan’s strategic objectives • Support the management of ServiceTitan’s partner integrations ecosystem, collaborate with internal and external stakeholders to ensure goals and performance meet expectation of measurable positive impact most importantly to customers, but also for ServiceTitan and Partners • Work in close collaboration with the GTM and Product Solutions sides of the ServiceTitan App Marketplace team to ensure clean handoffs and effective launches for all partners brought into the ecosystem