• Managing a portfolio of complex construction defect claims from inception through resolution • Analyzing CGL coverage, endorsements, exclusions, and contractual risk transfer • Handling multi-party and litigated matters with a strategic, resolution-focused mindset • Setting and adjusting reserves based on exposure analysis and litigation posture • Selecting and managing defense counsel and expert vendors • Participating in mediations and settlement negotiations within authority • Preparing thorough coverage analyses and recommendations when higher authority is required • Identifying and pursuing subrogation or contribution opportunities • Collaborating with underwriting, legal, and management on emerging exposure trends

• Managing a portfolio of complex construction defect claims from inception through resolution • Analyzing CGL coverage, endorsements, exclusions, and contractual risk transfer • Handling multi-party and litigated matters with a strategic, resolution-focused mindset • Setting and adjusting reserves based on exposure analysis and litigation posture • Selecting and managing defense counsel and expert vendors • Participating in mediations and settlement negotiations within authority • Preparing thorough coverage analyses and recommendations when higher authority is required • Identifying and pursuing subrogation or contribution opportunities • Collaborating with underwriting, legal, and management on emerging exposure trends

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: • Jurisdictions: FL • Licenses: FL • This role is eligible for fully remote work. How you'll make an impact Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service. Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices. Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement. Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency. Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service. Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner. Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development. About You Ideal candidates for this position will have: • Claims Background: Workers Compensation • Prior leadership experience: 10+ years, including 2+ years of supervisory experience• Jurisdictional Experience: FL Required Qualifications: • High School Diploma • Minimum of 10 years related claims experience • Appropriately licensed and/or certified in all states in which claims are being handled • Knowledge of all team member related functions Desired: • Bachelor's Degree #LI-KD1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

The salary range for this job posting is $86,744.00 - $138,790.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Property Claims Manager. This role will have the option to work a home-based schedule, but you must reside in Ohio. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. JOB OBJECTIVE: Coach, monitor and direct claims handling activities and staff within the property team. Coach, manage, direct and provide development opportunities for property resolution specialists. Work closely with the Director of Property Claims to execute claims strategies to meet or exceed short and long-term goals, specifically in the areas of leadership development, loss cost management and customer experience. ESSENTIAL FUNCTIONS: - Coach, manage, direct and provide development opportunities for property resolution specialists in preparation for future opportunities. - Effectively communicate and support the claims organization’s mission, strategic vision and the achievement of the overall claims operations objectives. - Ensure property resolution specialists resolve claims in conformance with applicable company policies, practices, procedures and state Fair Claim Practices acts. - Provide vision and leadership to ensure claims objectives are met and are in line with the mission of the organization. - Identify opportunities to apply technology and business processes in innovative ways to reduce costs, improve quality and efficiencies and enhance services. - Model leadership behaviors, motivate staff and promote a positive work environment. - Work with the Director of Property Claims to analyze property operations and lead in the development, implementation and continuous improvement of metrics, processes, initiatives, service and overall results. - Effectively manage the cost containment strategies, expense management and the property team’s expense budget. - Collaborate with sales, underwriting, actuarial, finance and other stakeholders to ensure knowledge sharing on loss developments and risk exposures and to maintain open lines of communication with those serviced by the claims organization. - Communicate with agents verbally, in writing and through personal agency visits. - Develop the property resolution specialists in the property team through direct counseling, field ride-along training, periodic group training and day-to-day discussion of files. - Monitor and provide feedback on property resolution specialist activities, file quality and results through periodic and scheduled file reviews as required. - Monitor and coach property specialists in the handling of large losses including assisting with the triage process and field inspections. - Effectively communicate information pertaining to company procedures, policies and practices. - Conduct regular associate performance reviews and administer the salaries of all associates in the property team. - Conduct QA reviews as needed. OTHER FUNCTIONS: - Participate in property training and keep up to date in all property training programs. - Obtain and maintain all applicable licensing as required. - May assume the duties of the Director of Property Claims in their absence. - Other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: - Bachelor’s Degree from an accredited college or university or equivalent in insurance or business is required. - Professional insurance designations, such as CPCU, strongly preferred. - Strong QA background highly preferred. - Excellent communication skills. - Demonstrated leadership, management and collaboration skills. - Ability to lead, motivate and drive performance. - Excellent interpersonal and conflict resolution skills. - Strong analytical, research, and problem solving skills. - Ability to work effectively in a team environment. - Self-directed and able to work independently. - Requisite expertise in estimating and evaluating property damage. - Knowledge of current systems, applications and tools. - Knowledge of claims operations, including procedures, controls and organization. - Thorough knowledge of commercial and personal property products. - Thorough knowledge of claims best practices, procedures, policies and guidelines. - Strong knowledge of the law as it relates to insurance and insurance policies. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential. What you can expect from us In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to: - Health, Dental & Vision Insurance - Company-provided life and income protection plans - Eligibility to participate in a company incentive bonus program - 401(k) Retirement Plan - 100% company match up to 7% on annual salary - Paid Time Off, Paid Holidays, and Floating Holidays - Flexible Work Arrangements - Hybrid and remote depending on the role We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally. Encova Insurance is an EOE/E-Verify employer. #LI-Remote#LI-LP1