• Manages the day-to-day responsibilities of a team focused on creating Enterprise-class data assets, reports, visualizations, dashboards, and metrics that provide business insight and aid business decision-making • Supports the delivery of meaningful quantitative or qualitative analyses addressing impactful business issues or questions • Partners with stakeholders to identify business requirements, prioritize requirements based on resources (budget/timeline) and manage the end-to-end design and development of solutions • Ensures policies, practices and procedures are understood and followed by the team, clients, and stakeholders • Develops and/or refines procedures to improve results and leads change efforts to ensure sustainable improvement • Sets direction for the work group and operationalizes key strategic initiatives as defined by senior management • Ensures work is completed within the established budget and timeline • Designs, develops, implements, and trains end-users on new BI and Analytical Solutions • Manages the development of data solutions from beginning to end of the software/solution development life cycle (SDLC)

• Create innovative, thought provoking, and highly leveraged “must-have insights” content • Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act • Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward • Demonstrate thought leadership in establishing insights positions across a team of analysts • Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights • Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions • Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings • Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business • Build credibility as an industry expert to represent Gartner insights, methodology and strategy • Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community • Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery • Be a mentor and a coach by supporting more junior team members • Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions.

Payment Accuracy - Content Policy Manager Please note: This role requires EST hours and is open to East Coast candidates only. Overview As a Payment Accuracy Policy Manager, you will serve as a critical bridge between healthcare payment expertise, client strategy, and product innovation. This role combines deep subject matter knowledge with strategic influence—driving the development of payment integrity policies that protect our clients while advancing Rialtic's platform capabilities. You'll lead the research, evaluation, and implementation of new policies based on CMS guidelines, Medicaid requirements, industry standards, and emerging medical cost trends. Working closely with client management, product, engineering, and content leadership teams, you'll translate complex payment policy concepts into actionable strategies that deliver measurable value. This is an opportunity to shape how health plans approach payment integrity while building the content foundation that powers our enterprise platform. Responsibilities Source, interpret, and scope new payment integrity policies to expand Rialtic's claims editing content library Prioritize policy updates based on savings potential, client impact, and strategic alignment with platform goals Leverage CMS, Medicaid, clinical guidelines, and industry trends to identify opportunities for new content development Quantify and communicate policy value through data-driven analysis and clear financial impact assessments Identify adoption gaps, implementation inefficiencies, and emerging opportunities within client programs Work closely with product and engineering teams to ensure client needs inform platform development Collaborate with content leadership to maintain consistency, quality, and relevance across the policy library Serve as the payment integrity expert across enterprise initiatives, providing consultative guidance to internal teams Qualifications Required 5-7 years of experience in payment integrity at a health plan, claims editing vendor, or similar healthcare organization Active coding certification (CPC, CCS, or equivalent specialty certification) — required for this position Proven expertise in: Interpreting medical and payment policies Applying CMS and Medicaid reimbursement guidelines Professional and outpatient coding standards Common claims payment error identification and resolution Demonstrated ability to advise clients and explain complex payment accuracy concepts in clear, accessible terms Strong analytical skills with experience quantifying policy impact and ROI Track record of managing claims editing implementations or similar client-facing initiatives Preferred Expertise across both professional and institutional claims environments Advanced proficiency with Google Suite or similar collaboration tools Experience working cross-functionally with product and engineering teams in a SaaS or health tech environment Exceptional written and verbal communication skills with the ability to influence stakeholders at all levels

Key Responsibilities: Implement and sustain Operational Excellence (OpEx) initiatives in collaboration with site teams, ensuring alignment with organizational goals and a positive culture of improvement. Ensure data integrity in our systems through the development and maintenance of robust protocols. Assist in implementing and refining the DOMO OpEx Scorecard system across sites. Identify risks in manufacturing planning/ERP capabilities and develop strategies for improvement and efficient operations. Establish a comprehensive reporting system to monitor manufacturing capacities across all ARCH locations. Collaboratively work with the Director of Operational Excellence to identify and address operational improvement areas. Lead high-impact projects using 80/20 thinking and develop standardized improvement approaches considering local cultures. Drive process and cultural change across the enterprise, including transactional processes in the office, field, and with suppliers and customers. Facilitate Capital Expenditure projects, promoting Lean thinking in New Product Development processes. Champion Lean Management Systems and employee engagement processes, ensuring accountability and escalation of issues. Develop and implement lean training programs, covering a range of tools from Value Stream Mapping to Total Productive Maintenance. And any other duties or responsibilities assigned to you. Candidate Profile: Exceptional collaboration, communication, and conflict management skills. Strong process orientation with a history of improving organizational effectiveness. Leadership qualities, including a proven track record in team management and driving business transformation. Dynamic experience combined with excellent interpersonal and leadership skills. Aspiration for growth to senior management roles over time. Willingness to travel up to 80% Qualifications: