This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role, you'll directly shape how the developer community perceives and engages with Runpod. Your content will be the primary driver of organic acquisition, nurturing prospects through our PLG funnel while also arming sales with compelling assets for enterprise deals. You'll have significant autonomy to experiment with formats, channels, and AI-powered workflows—and your successes will become the playbook for scaling our content operation. Responsibilities: - Content Strategy & Planning - Own the content strategy across PLG and SLG GTM motions, aligning editorial calendars with product launches, campaigns, and market trends. - Develop a content roadmap that serves the full funnel—from awareness and education to consideration and conversion. - Identify high-impact content opportunities by monitoring the AI/ML ecosystem, competitor activity, and community conversations. - Content Creation & Distribution - Create and oversee production of diverse content formats: technical tutorials, use case deep-dives, comparison guides, video scripts, social content, developer documentation, case studies, and more. - Build and execute a distribution strategy that maximizes reach across search (SEO), social, developer communities (Reddit, Hacker News, Discord), newsletters, and syndication partners. - Optimize content for both traditional SEO and generative engine optimization (GEO) to ensure Runpod surfaces in AI-powered search and discovery tools. - AI-Powered Content Operations - Leverage AI tools and workflows to scale content production—from ideation and research to drafting, editing, and repurposing. - Build repeatable systems and templates that maintain quality while increasing output velocity. - Stay current on AI content tools and experiment with emerging technologies to maintain competitive advantage. - Cross-Functional Collaboration - Partner with Product and Engineering to translate technical capabilities into compelling narratives. - Collaborate with Sales to develop content that supports enterprise deals: battlecards, ROI calculators, and solution briefs. - Work with Developer Relations to amplify community content and identify customer stories worth telling. - Measurement & Optimization - Define and track content KPIs: organic traffic, engagement, lead generation, pipeline influence, and content-attributed revenue. - Run experiments to continuously improve content performance and iterate based on data. Qualifications - 5+ years of content marketing experience, with at least 2 years in B2B SaaS or developer-focused companies. - Proven track record of building content programs that drive measurable business results (traffic, leads, revenue). - Strong understanding of SEO fundamentals and experience optimizing content for search. - Experience creating technical content for developer or engineering audiences. - Hands-on experience using AI tools (ChatGPT, Claude, Jasper, etc.) for content production. - Excellent writing and editing skills with strong attention to detail. - Self-starter mentality—comfortable operating with autonomy in a fast-paced, remote environment. - Successful completion of a background check. Requirements - Experience in the AI/ML or cloud infrastructure space. - Familiarity with generative engine optimization (GEO) and how AI-powered search is changing content discovery. - Experience with PLG content strategies and self-serve product funnels. - Video production or podcast experience a plus. - Technical background or ability to quickly learn and explain complex technical concepts. - Experience managing freelancers, agencies, or building content teams. Benefits - The competitive base pay for this position ranges from $110,000 - $170,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. - Meaningful equity in a fast-growing company—everyone on the team receives stock options. - Generous medical, dental & vision plans—covering 100% for all employees and partial for dependents. - Flexible PTO—take the time you need to recharge. - Most roles are remote work first with an inclusive, collaborative team utilizing Slack as the main form of internal communication. - $1,200 Home Office & Equipment Stipend—support to create your ideal workspace.

• Manage production of 20-25 SEO-optimized articles per month by coordinating with freelance writers, ensuring deadlines are met, and maintaining quality standards • Conduct comprehensive keyword research to identify content opportunities and create detailed content briefs with target keywords, search intent, and competitive analysis • Develop detailed outlines and assignments for freelance writers including keyword targets, article structure, internal linking requirements, and reference materials • Assign tasks to freelance writers, track progress, ensure timely delivery, provide feedback, and maintain a roster of reliable writers • Review and edit all content from freelancers for accuracy, clarity, brand voice, readability, and SEO best practices before publication • Optimize all content for search engines including title tags, meta descriptions, header structure, internal linking, image alt text, and URL optimization • Format and publish optimized content in our CMS, ensuring proper categorization, tagging, technical implementation, and final QA • Track content performance metrics (traffic, rankings, conversions) and identify opportunities for content updates and optimization • Work with product marketing managers and subject matter experts to ensure technical accuracy

• Acts as the point of contact for the insured’s, vendors and public adjustor when onsite. • Provides support to the outside contents evaluator assistants. • Prepares field reports of the inventory capture. • Uploads all digital media and completes quality check for daily field activity to maintain accuracy. • Completes onsite inventory of total loss contents items and uploads data from field work to server. • Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs. • Maintains daily care and maintenance of all equipment. • Conforms with and abides by all regulations, policies, work procedures, and instructions.

• Create and maintain clear, concise informational articles and how-to guides. • Revise and update content alongside product releases to ensure information is accurate and accessible. • Process content requests from internal teams, editing existing content and creating new materials. • Translate complex support workflows, policies, and system processes into clear, step-by-step documentation. • Enhance articles with visuals (screenshots, charts, videos) and ensure formatting supports readability and quick comprehension. • Maintain consistent terminology, tone, and style across articles to ensure audiences receive clear, aligned guidance. • Regularly review customer questions, search behavior, and feedback to identify unclear or missing content, and update articles proactively to improve the usefulness of self-service resources. • Periodically test content from a user perspective to ensure information is easy to locate, accurate, and actionable. • Track article performance (views, deflection rate, feedback) to inform content improvements. • Ensure knowledge bases are well-structured, tagged, and formatted to maximize accuracy and relevance when surfaced through search or self-service experiences. • Identify and close knowledge gaps by working with stakeholders to anticipate customer needs. • Audit existing content regularly for accuracy, readability, and completeness. • Document and organize internal Standard Operating Procedures (SOPs) for content processes. • Assist with communication of content and product updates to the department, explaining changes and impact. • Contribute ideas to improve workflows and content development practices to ensure scalability as the company grows. • Partner with Product and Marketing teams to stay aligned on new features and customer needs. • Contribute to keeping internal teams informed of updates. • Gather feedback from customer-facing teams and end users to continuously improve Help Center usability. • Collaborate with the Customer Education Strategist to ensure Help Center content aligns with broader customer education goals. • Work closely with the Support team to gather feedback, validate accuracy, and identify areas where documentation can improve efficiency and reduce escalations.